Jan 222011

Whirlpool makes their control lock very confusing.

Often times people will look on the control panel and the control lock light will go on and they can not figure out how to unlock the control panel.  They will try pressing and holding the cancel button and unplugging the washer or dryer to reset it.  None of these options work.

All you need to do is press and “hold the end of cycle” button for 3 seconds and the control panel will unlock.

This is a quick DIY repair that you can do on your own if the problem should arise.

  83 Responses to “Whirlpool Duet Washer / Dryer Control Lock Light On Washer Dryer Repair Help”

  1. Thanks!! Other guys wanted to charge me $24.00 and answered the question wrong. Told me to hold down the “control on” button. Saved me a call to the repairman.
    • I didn’t have a “End of Cycle” button – I pressed the “Control Lock” area (it didn’t look like a button) and it did go off and works fine.
  2. Yes, your very welcome. The control lock light on Duet & Duet Ht washers and dryers is a common question. The “Control Lock” light article was written to help DIY’ers.

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  3. Replaced main board in my 5 year old Duet Dryer. Turn on when I plugged it in so I unplugged so I could open door to stop. When plugged back it got PF code. Unplugged again then plugged in again and code was gone but Control Locked was on. Turn that off with End Cycle button. Now no LED light were on. Pushed Control On button and Sensing light came on dimly. Held button about three seconds and Control Lock came on. Tried to turn off with End Cycle button but would not turn off. Tried Control on button and after three seconds the Control Lock went off. Now the End Cycle will not turn the Control Lock on or off but the Control On button will. The only thing working is the Control Lock LED and a dim Sensing LED when Control On is held. PLEASE HELP/
    • Bill,

      You have a bad user inter face control board. This is a fairly common dryer repair on this model With the model number I can provide a link where you could purchase the part.

  4. Hi – my control locked light is on and the dryer won’t start. There is no “end of cycle” button on mine and the “Control On’ , “Push to Start” and “Cancel” buttons do nothing. Any suggestions? Thanks!
    • Hi,

      From your description I would guess the user inter face control has failed. I would need the model number and a little more information from you. Post back with the model number and I will take a look at the service manual for you friend!

      • Hi, I have the same problem: – my control locked light is on and the dryer won’t start. There is no “end of cycle” button on mine and the “Control On’ , “Push to Start” and “Cancel” buttons do nothing.
        MODEL Nr: WED9400SW2, SER NR: MY4641443
        cAN YOU HELP?
  5. Thank you, this quick fix worked greatly for me and relieved some stress.
  6. This worked perfect!!!! Thank you!
  7. I seem to have the same situation as Jayne except on a washer. My control locked light is on and the washer won’t start. There is no “end of cycle” button on mine and the “Control On’ , “Push to Start” and “Cancel” buttons do nothing. What should I do. Thanks!
    • Hello, if there is a no end of cycle button then there is a control lock button on the far right side. If that does not unlock the control, then the user interface may need to be checked.
  8. I have a 3 month old Whirlpool Duet Steam dryer model #9750. I push power, then press and hold start. It lights up normally, but the dryer doesn’t start. I’ve plugged and unplugged it, made sure the door was shut, and still nothing. The dryer does not have an end of cycle button. Please help!
    • Hello, you could have one of two problems with your Whirlpool Steam dryer not starting. If you come over to the forum, we can walk through a few steps to diagnose the dryer.


  9. I have a Whirpool Duet Model GEW9250PW1. The control panel locked beeper keeps beeping and flashing. I have held down the end of cyle button for 3 seconds but it does not stop the flashing and beeping. Can you help me please? Thank you!!
    • Brandi, I just got back from vacation. I hope you were able to figure out the washer issue. If not please come to the forum and I will assist.


  10. I have a duet dryer. When I plugged it in 2 horizontal lines but no time on timer. Unplugged and plugged back in to no avail. I pushed the end of cycle button for 3 seconds etc. etc. Nothing. I do however have 3 various size hammers, regular, framing, and I’ll show you.
  11. Whirlpool Duet Model GEW9250PW0

    Controls Locked and End of Cycle signal button has no effect when held down for 3 seconds or even longer.

    Unplugging the machine did not clear it either.

    Any suggestions?

  12. Bless you for posting this!
  13. I have a Whirlpool duet HT front loader with the “Control Locked” button permanently on. I tried the hold for three seconds option on the cancel button and tried every other variation of holding all buttons with no luck. I disconnected from power for a day and no change. I ordered a new interface control panel and installed it. The new panel has the same light stuck on control locked.

    Any ideas on what to try next?



    • Cliff, what is the model number of your washing machine? What is the part number that you replaced?

      Have you tried holding down the “End Of Cycle” button for 5 seconds?

      The only things that cause the locked light to stay on are a bad user interface control board or the button is pressed..


  14. After being powered off for a couple days I went and flipped the breaker back on. I reinstalled the original control panel interface an the control lock light went away. This is strange as I previously tried the whole power off thing several times. I also tried as you suggested. I held every button plus every button while pressing other buttons as well. I hope this stays working now.

    My model number is : GHW9400PW0

  15. Hi! I have a whirlpool duet dryer that is getting the F25 code. I cleaned out the residual lint in the trap as well as the hose. Power/light display works, as does the interior light, but when I hit start it just beeps 4 times. Any ideas?
    • Hi, this is an inlet thermistor error code. I would ohm the thermistor out first. I have also seen the high limit thermostat cause this error code.
  16. Worked for me. Thanks a bunch.
  17. I have a Whirlpool Duet washer. The Control Lock light is on. I do not have a “End Of Cycle” button that I can see. I have tried holding down each button for at least 3 seconds. Nothing works. Please advise. Thank You!
  18. There is no end of cyle button on my whirlpool Duet dryer. How do I fix the blinking control lock light issue now?
  19. Our duet washer front loading machine has a door that wont shut because it seems to be in a lock position. How do I get the door unlocked so I can close it to make it work again?
  20. I have a whirlpool duet dryer that seams to be locked up, the following buttons are dimly lit;
    Casual under the automatic cycles
    Timed dry under the manual cycles
    Air only in the temperature button area.

    I have unplugged it for several minutes, checked the lint crap to make sure it is clear as well as the vent to the outside. I cannot seem to get any response at all.

  21. Thanks work perfectly for me. save time and money .

    Thank You

  22. On my Whirlpool Duet front load washer control lock light wont shut off. Also I try hold power button and it doesnt turn on. I tried unpluggin it and reseting the breaker. neither of these help. There is no end of cycle button neither. not sure where to find model or serial numbers.Any advice?
    • Hi, thanks for taking the time to comment.

      If your model doesn’t have an End of cycle button, then there is a dedicated control lock button on the panel.

      If holding that button down for 5 seconds does not work, the user interface most likely has a short.


  23. This was awesome! Helped me out big time!! Thank you!!
  24. Thank you!!! My dryer is so old I thought it was broke. I wasn’t willing to someone and was thinking I had to buy a new one. Again, thank you so much for sharing!!
  25. I have a Whirlpool Duet dryer that is about 3 years old model #gew9250pw0. I am unable to change any of the settings. I have held the “end of cycle signal” button for more than 15 seconds. It is running and heating, but only on high heat. The signal is on loud. I am unable to change any of these settings. I would appreciate any help. Thanks!
  26. I have a whirlpool duet dryer and the control lock button is stuck on. I can hold down the end of cycle button for 3 + seconds and still it does not unlock. Is there any other way that I can unlock the control panel.
  27. I was just sitting here on my computer when I heard a beaping, followed it and found it to be my duet dryer, the control lock button flashes and beaps, I tried the fix you are saying, holding the end cycle button for 3 seconds and nothing happens. Door open, door closed, I change the cycles and nothing still. I did notice that the delicate cycle light is faintly on and the wrinkle shield light is faintly on. Any suggestions??
    • Hi, thanks for taking the time to leave a comment.

      It sounds like the user interface board has failed. Try unplugging the unit for 30 minutes sometimes that will fix the issue.

  28. Worked perfectly!!!! fixed in less than 3 secs!!! thanks a bunch…. Does anyone know why the control light was locked in the first place?
    • Hi, thanks for taking the time to comment.

      Usually the button gets bumped accidentally. Another thing that causes this is the user interface. When the board goes bad it causes this issue for some reason.


  29. On my model (a newer one) the “Control lock” button was the key, though it was not clear that it was a button at all. There was a touch sensor under the control lock light itself, that unlocked the controls when I held it for three seconds.
  30. I have a whirlpool duet dryer (model ggw9250pwo). Two days ago it was working. Today I washed a load, threw it into the dryer and the dryer will not turn on. I pushed the control on button like always to tart my cycle. Nothing. Tried the end of signal tip and still nothing. I ran a diagnostic test and get 69. Read on another forum this is supposedly a g9 and indicates a faulty door switch. My father-in-law checked all of the electrical components for burns/damages and used a meter. Everything checked out. Now I’ve got 2 loads of wet laundry. Contacted the appliance store where we purchased and they were no help.
    • Hi, thank you for taking the time to comment. If you push the door/light switch in does it click?

      There is a small non resettable fuse down on the blower housing. Does that small thin fuse have continuity?


  31. THANK YOU! It worked!
  32. I had the same problem with my dryer. After I took all of my clothes out of the dryer and hung them outside on the line, I sat down at the computer and googled the problem. Just wanted to say thank you so much for the quick fix!
  33. I have a Whirlpool front load duet model. gew9250pw1 that will not run. The lock light is on I tried to reset it by holding the cancel button but that didn’t work. Nothing turns on or lights up! Could this be a interface problem like you have stated on previous messages?
  34. This didn’t work at first but I pulled the front plastic piece and then pushed it back into place and it worked. I guess the button was stuck. thanks.
  35. I tried several times ” hold 3 seconds” nothing works….what can I do? is dual
    thank you!!!! its driving me crazy
  36. We have the GEW9250PW0, control locked on, end of cycle for up to 30 seconds does not work, replaced user interface twice thinking the first one was bad, control locked still on. Cleaned control board with air compressor, have tried just about everything. No way to get codes due to nothing working on panel. Any help would be appreciated.
  37. Thank you SO much!! Because of you my daughter wasnt late for school lol…the end of cycle worked :D
  38. WOW!! “That Was Easy”. You guys should have a big RED BUTTON like Staples on your Website. It took 3 seconds and it worked for me right off the top. You saved me a service call my friends. Thank you so much for the help, it was greatly appreciated.
    Blessings, and have a wonderful day, until next time, which could be sooner than I think, haha!!
    Bye for now
  39. Hello, my duet washer stopped working. It was giving an error message. We powered it off and then realized that after unstacking it, we had the water off. We turned it back on but the washer would not work. The engine runs for draine, water does not go in and the only light that is blinking is the locked door signal. I tried to plug and unplug it several times, hold control lock for several seconds, pause and on/off buttons for several seconds and nothing changes. I hear it draining the water sound, even though it is empty but nothing happens. The screen does not work at all, any of the buttons or lights, knob to chose the cycle does not work either. I appreciate any help or advise I can now get. Thank you.
  40. Followed your instructions on how to turn off the “Control Locked” light and it worked like a charm. Thanks so much.
  41. Whirlpool® Duet® 7.3 Cu. Ft. Front Load Electric Dryer With Advanced Moisture Sensing
    Control Light came on- I have no options for end of cycle. In the manual- the one that looks most like my model is the bottom picture model 6? maybe. I cannot get anything to work- unplugging, holding buttons, etc. We are a business, so this is a bummer because we need to dry things. ha
  42. Hi I have a whirlpool duet front loader dryer model WED9400sw2
    Serial number MY4230129 and the door will shut but it won’t start and the light won’t come on but there is power to the dryer
  43. It worked!! Thanks! :)
  44. I have a Whirlpool Washer duet steam Front Load Model CS05301948 / Serial number WFW9750WW01 my mom opened the door of the washer and saw clothes in the washer, closed it back and press the power button and nothing came on. The power button froze and will not turn off or cancel.
  45. You are an angel and saved what could have been a wasted day when I could not unlock my duet dryer. I don’t get much free time so when I do I cherish it. I thought I was going to spend it trying to get dryer fixed today. Thank you for giving me back my free time not to mention saving me some money.
  46. Have a Duet HT model # GHW9300W4 and the control locked button is on… I have tried unplugging it.. holding the cancel button. flipping off the breaker , there isnt and end cylce button on my machine and nothing seems to work,
  47. Hi Matthew,

    I used your reset trick about a year ago and it worked like a charm. Now I have a new issue that I’m hoping you can help identify. I have a Duet f/l, model #GEW9250PW0. Yesterday I dried a tablecloth and noticed it was pretty hot when I took it out of the dryer. I went to dry the next load and the dryer wouldn’t start. I figured it needed to cool down but it still won’t start. It gets as far as the ‘Sensing’ light coming on but doesn’t go any further. The control lock button only lights up when I hold down the ‘End of Cycle’ button. I’m trying to decipher if it’s a door lock issue or a thermostat issue. What do you think?

  48. I have a duet dryer that has power but will not start. There is no series of beeps when I press start. It was doing this but I replaced the thermistor. Now all lights on panel work, door switch makes a click sound but it just sits there. Any ideas?
  49. Hello ..
    I have a question , hope your still answering them ..

    Anyways my problem is my whirlpool washer light door keeps peeping , I slam the door real shut yet it keeps peeping .
    What can I do to keep it from beeping and stoping , i have to unplug it and restart it then it works .
    Why can’t it understand that the door is shut tight ?


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