This washer and dryer set has been around for some time now, the 3000 series could be almost 12 years old.
Accessing the washer’s main components is mostly done from the front, to remove the back is simple, I will describe “How To” at the end of this article.
The first step in accessing your washer is to remove the screws around the door frame. There are two screws located on the door hinge and two directly opposite. These four screws will need to be taken out to gain access into the inside of the washer.
With the front off the washer, the drain pump, motor control board and several other components will be visible and accessible. The motor control on the right is known for going out, if your washer stopped spinning, gives an LR error code, this motor control is the likely culprit. Cleaning the pump can be done from the front or the back, the back panel is held tight with four screws. The only trick to getting the back panel back on is to snap the plastic onto the metal before the panel is installed.
If you are one of the unlucky ones dealing with the wax motor control board malfunction, you are not alone, the top of the washer will need to be lifted in order to gain access.
To do so the four screws below the soap dispenser will need to be removed, these are the screws the arrows are pointing to in the picture on top of the washer.
In order for the top lift free the two corner brackets will need to be removed, if you have already removed the screws around the door frame and the front is off you will see the two brackets that hold the top down, one 5/16 screw holds each bracket.
With the four screws removed from the soap cup housing and the two metal clips, the top will lift up.