Apr 132011

Now Offering Samsung Refrigerator Repair Portland Oregon 

Samsung refrigerators are very simple refrigerators to work on.

From a glance they seem a bit complicated and overwhelming even to an Appliance Repair Technician.

Samsung refrigerators have been in the field for several years now in the United States.

As with everything the first few production runs had some common issues when they were first introduced. They have since fixed most of those “common issues” and have a much more reliable product in the market place.

The newer Samsung refrigerators have fewer problems.  If you do run into a problem, here is how to self diagnose your Samsung Refrigerator yourself.

After holding the correct buttons in (see diagram below) a segment will display in the “88 88″ area on the panel. Use the chart below to determine which error code your Samsung Refrigerator is displaying.

Still not sure what the error code means?

Comment below I’d be happy to help you fix your Samsung refrigerator yourself without having to call in a refrigerator technician.

You can also use the free DIY Appliance Repair Forum located at the top of this page or by simply clicking on the link below.

Samsung Refrigerator Repair Forum


  244 Responses to “Samsung Refrigerator Troubleshooting Self Diagnostics Refrigerator Repair”

  1. The deep freeze of my d/d refrigerator iced up so I removed the back panel & defrosted it. When I switched it on again the front temp indicator came on and then went blank. There is current to the fridge as the inside lights are working. The fridge itself does not appear to be running Can this be reset …if so how do I do this?

    Thank you

    • Hello, if you hold the button on the top left and top right at the same time that should put the unit into diagnostics. Let me know if that turns the display on. If not, come over to the forum and I will assist you.


      • my fridge is not working – 2 years old. I noticed the freezer was not working first.
        and then I also noticed that the display buttons for the temperature is not working.
        When I press the freezer button it shows -17, it stays for a second then switches to -2 and then all the display goes blank other than the ice and water buttons.

        When I press the fridge is shows 2 and then goes all the lights go blank.

        Very upset as I expected not to have any problems for quite a few years buying this fridge.

        I have also tried shutting down the power source for 10 minutes, but it doesn’t seem to change anything.

      • Hi

        I have a Samsung RSG5DUMH American style fridge freezer. The compressor and main PCB have been changed a year or so ago. Its a very odd problem, when the fridge is cool, ie 1 to 5 degree and the freezer seems to get hotter, ie instead of -21 it usually 3 to 5 degrees… the only way I can get both sides back to normal temperature is to turn the power off then back on, this resolves the problem for about 24 hours then then problem again… any ideas?

        many thanks

        • I am having the same issue except it’s with the fridge part (not freezer). I have had it cleaned inside and out by a tech and I replaced the fridge fan for it was getting noisy.

          In my case after plugging it back in, it cools the fridge ok for awhile, then at some point it starts pumping warm air in the fridge. Cycle the power and it goes back to working ok….

    • Hi,

      Our fridge started w the freezer not going to proper temperature, and now the refrigerator is doing the same.


  2. Circulation motor fan is running very loud. What can I do to stop it?
    • Hi, the most common issue with this Samsung refrigerator is the fan itself. Let me know if you need help getting inside to verify that the fan is what’s making the noise.


      • our model rm255barb fan started making noise inside the refrig and would stop when we open the refrig door.

        we do not have any frost or water inside the frig all ventilation is clear.

        What could the problem be?

        • Hi, thanks for the comment. It sounds like the fan is either going bad or there is ice behind the panel and you just cant see it. I suspect the latter of the two. If you need more help post in the forum and I will assist you.
          • I’m having the same issue, but I have condensation near the little vents.
            What does this mean?
          • Hi thanks for your help! I have ice build up as observed after opening the door of the mechanics in ice maker….. What to do?
      • Hi there

        Samsung Model RL67MCPW………Fan making a loud noise for about 30 to 45 mins. when fridge door is closed. Then the noise stops for a while. How do we rectify without invalidating the warranty?

        • Hi, This can only mean one thing.. The fan motor is hitting something. Most likely there is an ice build up behind the panel. Usually this happens when one of the defrost components fail. If the evaporator doesn’t defrost automatically, ice build up to the point the evaporator fan motor hits the ice creating the noise.

          If the unit is under warranty and you don’t want to void it, the only way would be to set up a service call, unfortunately. But based on your complaint it sounds like you have a defrost issue.

  3. The area below the deli bin is filled with water. What could this be and how do I fix it?
  4. I have a Samsung double door (similar to Samsung SRS580DHLS). On the freezer side (right hand) it is not making cold but the fridge (left hand) is still working fine…. What can be the problem and what can I do?
    • Hi, thanks for taking the time to comment:) The most common issue on the Samsung refrigerators are the defrost heater failing. When the heater fails the evaporator builds up frost which turns to ice and then the fan can not pull air through the fins like it should.

      If you remove the crisper drawers, do you see frost/ice on the back panel?

      • Hi.

        Thank you for replying.
        I’ve checked it and yes there is ice on the back panel.
        What can I do to solve this problem?

        • Yes, you’re welcome.
          I figured there would be it’s common on this model.
          First you need to test the heater and make sure it’s bad. The back panel in the refrigerator needs to be removed to gain access.

          Come over to the forum and we can walk through a few more steps in detail.


          • How can I get to the form for the same issue?
          • My fridge coils r icing also and fridge is warm. My husband defrosted them twice n once again its warm. We need to permanently fix this problem. How do I get to for? Thank u!!!!
  5. I have a Sumsung model# RS2534WW . The problem is that I have no water coming out to my ice tray.
    I have water to the drink section.
    I tried setting the reset button, but nothing happens and the circuit board seems dead.
    I had all the relays changed and a new mother board changed.
    How can I resolve this problem?
  6. Our freezer is leaking water onto the floor. It’s 3 years old. Any suggestions?
  7. Refrigerator model rb21555h. The problem the fridge stops automatically to defrost at six hours but doesn’t not restart it self again.

    Thank you


    • Hi, thanks for taking the time to comment.

      How do you get the refrigerator to start again? If you unplug it for a minute, does it restart and cool?

      Sounds like a main PCB issue to be sure let me know the answer to the above question.


      • This sounds like my problem. I have a RB195BSSB and it cools ok for awhile, not sure if it’s 6 hours or not, then it starts blowing hot air into the fridge. The only way to get it to cool again is to pull the plug and start it again.

        I had a samsung tech out to fix it three times, on the third time he said he replaced the main computer board, but the charge was only $50 so I’m suspicious it was not actually changed…..

        Anyone have a solution to this?

  8. Samsung Model RS261MDWp – Freezer fan is noisy. Shuts off when door is opened. I’m pretty handy and am curious if this is a relatively easy fix. Thanks.
    • Hi, thanks for taking the time to comment. Sounds like ice is building up on the coils behind the back panel. You could have a heater, thermostat, or pcb issue.

      You would need to take the back panel out and see if the coils are heavily frosted over?

  9. There is a blue light blinking on the fridge side of the control panel. I am unable to use any of the controls. I have tried to unplug the unit and it did not reset? Any thoughts?
    • Hi, thanks for taking the time to comment.

      Is the blue light a segment in the 88 88 display? If you put the unit into diagnostics, what code comes up?


      • I’m having this same problem on my model#Rs261MDRS I don’t know how to do diagnostic, I called samsung they were no help
      • I am having this problem too .the third light fridge temp is flashing .i have no diagnostic .how do I reset?
  10. My Samsung French Door, Dual Icemaker, white in color is collecting water & freezing in the bottom of freezer drawer. I have pulled the top drawer out and removed the ice (about an inch thick) once already. The ice is stopping the freezer door from closing, unless I push it closed. We purchased it in Sept 2011. Anything that I can do to fix this?
  11. My samsung fridge is freezing in the fridge part. The freezer is working fine but after about a few hours the tea and milk etc are frozen solid.
    • Hi, thanks for taking the time to comment. I’d like to help you with your Samsung refrigerator troubleshooting.

      I would need the model number to better assist you.

      Is it only freezing on the top shelf in the refrigerator or the entire refrigerator section top to bottom?


      • Ours is doing the same thing, sometimes days at a time. Other times it takes a week or two to mess up again. We had an appliance guy change the thermisters, but that didn’t help. Samsung Model # RB215LASH. Would love to hear from you! We don’t know what to think.
        • Hi, thanks for taking the time to comment.

          This is not a very common issue on these units.

          I would suspect either an air flow issue or control failure. Check the air flow located in the back. Make sure it’s not blocked and diverting the air incorrectly.

          If the thermistors have been replaced, it could be the control at fault. If the control does not read the thermistors correctly, it could let the compressor run to long and cause the freezing issue.


          • On the diagnostics chart above, it only shows lines on the second and fourth figure 8, does it make a difference if the blinking light is on the first or third figure 8?
      • My Samsung model #RB2055SL is freezing in the crisper. What should the temperature be set at for the frige and freezer. Hope you can help me. Thank you
  12. my samsung fridge is flashing a 27 E code on the control panel.The control panel is blank other than that code.the model number is RF4287HABP, the serial number is I-02143CZ700107R. This flashing started right after we had a split second power flicker at our home.Can you help on this issue?thks
    • Hi, thanks for taking the time to comment.

      The error code 27 E is a communication error. It’s pointing towards the LCD on front and Main PCB on rear. Make sure the connections on both boards are good and all the wires are seated correctly.

      You can try unplugging the refrigerator for several minutes to see if that will reset the controls?


  13. Our Samsung Fridge that is less than 2 yrs old has a smell that we can’t get rid of and it’s been going on since Christmas. We’ve taken everything out. We’ve cleaned it with bleach water & soap twice now. We’ve put newspaper in there, coffee grounds, baking soda & still can’t get rid of it. There are times it seems like it’s going away but then it always comes back. Now it seems like it’s getting worse.
    • Hi, have you checked the drain pan under the refrigerator? I’ve seen some pretty nasty stuff in their over the last ten years. I’ve also seen the fan motor give off a bad smell to. Usually it’s a rotten egg type of smell.


  14. We just purchased a new 28ft Samsung 3 door model with the control panel on the left upper door. For some reason today the displayed temp went to 0 on both sides. I reset it to the original temps and in about 5 seconds it goes back to 0. Any ideas?
  15. Hi, did the diagnostic and the #4 LED light on the fridge flashed. The refridgerator had been making a “working too hard” noise and now there is no noise so apparently according to #4 there is a fan issue. Now what? Oh, I also have had the problem with freezing under the deli drawer.
  16. I have a Samsung refridgerator model rb195acpn . the freezer is on the bottom .my issue is underneath the vegetable drawers water pools up and freezes.i also do not have a water conection hooked up so were is the water coming from.
  17. I have a Samsung fridge model rb195acpn . the freezers on the bottom .it has no water source but water pools up underneath the vegetable drawers in the fridge the freezes,were is the water coming from.
  18. Hi there I have a Samsung RL38 and afer having it for almost nine years my frisge is making a noise…not sure if the fan is iced up or is it motor itself giving problems…please help
  19. My display went dark but if I touch it still beeps like for weather, etc. Is there a bulb that I can replace?
  20. We have a 2013 Samsung side by side. Model # RS261MBRS. Everything functions well except that there is a loud intermittent noise when song the ice or water dispensers. It sounds like a machine gun firing. Does not happen every time, but does several times a day.
  21. My icemaker keeps making a loud clicking sound. How can I make it stop? I tried pressing the reset button but that didn’t help.
  22. Freezer and refrigerator not working. I replaced main mother bord and start up relay for compressor
  23. Sorry,I did not mention it was samsung refrigerator rs2630sh, also I replaced fan motor
  24. my control panel reads of for the fridge and freezer
  25. good morning matthew, our one year old samsung model rf263beaesr is making a vibrating or grinding noise in the back when dispensing water or filling the ice unit
  26. Samsung RF266ABP completely quit displays have been flashing 80 and 8U for months with no way to change anything now I’ve pushed and held the two buttons you indicated the control s and displays are back to normal with ability to change settings and everything but still not working any ideas ? Thanks
  27. Our Samsung model #RF267AAWP is making a very loud clicking sound and won’t make ice. The click is not consistent.
  28. Model RFG237. Our power was off for a moment, and the display shows “88 88″ with the #3 segment blinking. The buttons do not respond, nor does the ice selector button. I unplugged the fridge for a few minutes and replugged with no change.

    Is this normal behavior for a R-DEF-SENSOR fault code?

    Your graphic indicates that the component must be checked for an error. Is there additional diagnostics, or was that fancy talk for “replace the part.”

    What is a R-DEF-SENSOR, and how do I replace it?


    • update! After an hour or so, the fridge display is normal, and it seems to be running properly.

      Do you think the fridge is OK?

  29. Hello I have a samsung refrigerator model # rs267lash my freezer does not get cold I pulled of the back panel and their is no ice build up so can you tell me why my freezer will not freeze
  30. Hi I purchase new Samsung refrigerator of 192 ltrs. it is new but it is giving water flow sound in deefreezer but it is new why I am getting this kind of noise I don’t know is it defective in freeze.. shall I replace for better because it is new . advise me asap
  31. We have a model #RF265AABP Samsung French Door with bottom freezer. The problem is the Ice Off light keeps flashing and chiming. We have tried to reset the refrigerator with no luck. Any suggestions?
  32. Side by side fridge freezer counter depth. Every 45 mins to an hr, there is a 3 signal alarm ringing. It is 3 longer rings, unlike the door open alarm.
  33. i bought a Samsung refrigerator five years ago it stopped getting cold I have called Samsung but no one has returned my call. getting frustrated and angry. I thought I was buying top of line.
  34. Our Samsung refrigerator with dual ice maker was purchased last June. The ice maker on the bottom in the freezer drawer has stopped making ice. Any suggestions on what to do or check?
  35. I have a Samsung refridge and just had a power outage and now on the freezer side there is a single flashing light. I have unplugged it several times to reset but still doing the same thing.
  36. Freezer is getting cool but the bottom refrigerator unit is not cool at all, please advise what could be the problem
    • Hi, the most common issue is the defrost cut out. There is a small fuse located behind the back panel that can cause this issue. The defrost heater could also cause this issue.
  37. Hello,

    We have a Samsung fridge model RB 193 KASB. Yesterday and overnight the fridge section became extremely cold, freezing all of our food and liquids. Cold air is blowing continuously in the fridge section, despite us raising the temperature on the LED panel to 7 degrees C. The freezer section seems to be working normally.

    I unplugged the fridge, opened up the panel in the back bottom and cleaned off a ton of dust from the black coils there. After plugging it back in the fridge continued to blow cold air.

    I ran a self-diagnostic test as instructed above and error 12 (C-Fan Error) came up.

    Your help would be really appreciated!

    • Some further information:

      I opened up most of the fridge and checked the thermistors in both the fridge and freezer section, both of which seem to be working (showed normal impedance with a multimeter). Further
      evidence that they’re working is that when I unplug the fridge and plug it back in, the LED
      display seems to show the correct temperature inside both compartments (e.g. -19 for freezer,
      -2 for fridge).

      Somehow, after the interruption in power, the LED panel begins to register false values, telling me that the fridge is at 7 C when it actually remains -2 or -1 C inside the compartment.

      When I examined the evap coils in both compartments, they had some frost and ice build-up, but not a hugely significant amount. It all defrosted on its own in 20-30 mins.

      One thing I noticed today is that even when the fridge fan isn’t running, there is cold air “trickling” out of the fridge vents. Is there a damper between fridge and freezer, and if it was staying open could cold air from my freezer be bleeding into my fridge? If so, do you know where the damper is and what controls it?

      Thanks for any help you can give me!

  38. Our Samsung French Door is collecting water in the vegetable bins- I can’t see any drip paths that would account for this- My produce is getting soggy and sometimes frosty.
    Can you help?
    Thank you-
  39. Pass 4 months I have water pooling in and under the vegetable binds. I tried the diagnostics test and no led lights blinked. What can I do next.
  40. My Samsung refrigerator makes a chirping noise and is driving me crazy!
    Please help.
    • Hi, thanks for taking the time to comment. I’ve seen this issue multiple times now. It’s usually the fan motor in the freezer or refrigerator section. The ones that I’ve seen usually are the freezer fan motor.

      Let me know if you have any more questions.


  41. Well the fridge is fixed. In the end it needed a new control board. I guess you can erase my previous posts, or leave them up for others to see.
  42. My Samsung French door refrigerator’s ice maker makes noise like the ice is up there and being crushed but nothing is coming out. Even when the glass is removed from the depress lever the noise continues. We have unplugged the refrigerator to make it stop. Can you help?
  43. The controls both say off. How do I get them back on?
  44. I set the temperature on the freezer and fridge. Then they go right back to off.
  45. My Samsung fridge is flashing a1 E code on the control panel. The model number is RF4287HARS. This flashing started right after there was a period of power flickers, follow by a 4 hour power outage. Can you help on this issue?
  46. my Samsung refrigerator has started changing the temp of the fridge part. It makes the sound that it makes when you push the button to change the temp and the temp changes by 2 at a time but it does it all by itself over and over again randomly. please help
    • I have the exact same problem. Please any advice is greatly appreciated. I have a Samsung french door frig with the freezer on the bottom. Model: RF263AERS
  47. fan making noise inside the fridge and developing ice, as you said in other comments fuse or defrost heater are possible problem, just want to know how can i repair and to get the parts, thanks
  48. Hi, my ice-water panel has a purple light on the far right side of the water side, never been there before, fridge less than a year old.
  49. Hi I have a Samsung RT25SL which 3 years old but it is not cooling either in fridge or freezer. Instead it is getting very hot on the sides outsides. What is the problem?
  50. The temperature of my fridge is 48 degrees Fahrenheit and it wont go down to 34 degrees. How do i fix this?
  51. We have an RS2630 Refrigerator and have been having ice form in the bottom of the freezer. Suggestions?
  52. I have a Samsung RF4287HABP and the LED lights work for a short time then stop working on the top part of the fridge all the other lights work fine. I can unplug the fridge and plug it back it and the lights work fine for a short time then stop again, any help would be great, thanks.
  53. I have a Samsung Refrigerator Mod # RF263BEAESR and ice maker is not working when I do the test it come backs a red light that looks like ice tray and that’s the only thing that is red
  54. My Samsung fridge model RF67DEPN1/XFA it’s making a hell of a noise mainly from the top frizzer a grrrrrrrrrrrrrrr! noise stops when I open the doors, prior to that fridge was forming alot of ice, what’s the problem please need your help
  55. Model RS267LBBP. Noticed the freezer wasn’t cold but the refrigerator side was fine. A couple days later, the refrigerator was cold either and the freezer was very warm. Emptied the unit and the next morning the panel was flashing and the inside was warmer than the temperature in the house. I unplugged the unit.
    I read the above comment that seemed similar but I cannot check for frost behind the crisper drawer since the unit is unplugged.
  56. I had a power outage yesterday and my Samsung Fridge RSG257 now shows an 88 and 88 on the control panel. I’ve tried holding the Power Freeze and Energy Saver buttons simultaneously as well as unplugging the unit and plugging back in. None of the control panel functions are working. What is wrong with the fridge? Do I need to call a professional to fix the problem? Thanks.
  57. Samsung RS267TDWP french door refrigerator cooling functions not working at all. Went away for a week and came home to find everything spoiled and humid. Front panel (leds) all working fine. Going to try the diagnosing method using the two buttons to see if there are any codes that show up. Checked the two boards and found no blown fuses. Kinda stumped. Any suggestions, this fridge is practically new even though it was built in 2011. Thanks in advance.
  58. Hi there, my samsung refrigerator is flashing 8 on the display screen and the freezer works but the refrigerator side does not. I seemed to have misplaced my manual so I’m not sure what I can do to fix this, please help!!
  59. We have a Samsung RS265TDRS that is about 2-3 years old. The freezer works fine but the refrigerator is not cooling. The temperature is staying at 50 degrees F. We tried lowering the temperature and trying the power cool to no avail.
  60. Fridge was working fine until yesterday, then just quit blowing. Don’t see anything in a LED code from the 8 second check; just lights up with amber thaw indicator, then goes out. We had cleaned out frost a year ago when it quit cooling, and it started cooling right away. No frost this time just not cooling. Fan problems?
  61. Samsung RF266ABPN The right upper door does not always activate interior light when opened. Works most of the time but goes for periods where it worked intermittently. I suppose there might be a switch making contact.
  62. Checked, both fans work and no drain blockage. Compressor clicks on for awhile then off, and then quickly repeats. Seem as if needs a recharge, can these be recharged?.
  63. My Samsung refrigerator is making the some noise most cars make when you leave the keys in the ignition please help it’s driving everybody crazy???
  64. Hi, freezer is not working everything defrosted and started leaking, fridge is a little cool but not working as usual, what could be the problem?
  65. The LCD panel on my French door model RF4287HA refrigerator is flashing 1 E. what does that indicate?
  66. I have model RB215LASH this is in our second home we may go up every 3 weeks or so and when we get there the power has been off at some time do not know how long or just a blink but the freezer is reading 51 on display and all food is thawed and ice has melted. fridge display is showing 40 once I reset manually the settings back to -2 on freezer and 36 on fridge its starts working.My question should you have to reset or don’t most refrigerators start refreezing when power comes back on.
  67. Hello ~
    Our 2 year old Samsung RF263 is flashing 88 on both freezer and refrigerator temp controls, and will not let us change it. Any suggestions? I don’t think it is running. We’ve tried unplugging, and holding buttons, but nothing changes it.

    Thank you!

    • Hi, thanks for taking the time to comment.

      It’s possible the refrigerator is in demo mode?

      Have you tried holding the top left and top right buttons in for ten seconds to see what error comed up?


  68. I have Model# RF268ABRS, this thing quit cooling/freezing after we lost power. I unpluged the unit. After about 2 hours the power came back on . I then pluged it back in and everything appeared to be working (lights, control panel, even the fan next to the compressor was on). The compressor does not come on and the refrigerant lines going to and from are at room temperature. I’m not sure I’m accessing the front control panel trouble codes properly. I press the upper left and middle right buttons for 8 seconds and the panel beeps then goes blank…no codes, no blinking LEDs, nothing. Is my comperssor locked up? Is there a circuit problem that tells the compressor to come on? What other components could be at fault (capacitors, relays, etc.)? One more thing, I removed the upper panel door where the circuit boards are and checked both glass fuses, they’re both good. Any help would be greatly appreciated.

    Thanks, Steve

  69. I have enjoyed reading your forum, thanks for taking the time to help us out. I have a Samsung RB 1955 SH date of manufacture is 06-2004. Fridge runs great, cools perfectly. The problem is that it never comes out of defrost. I unplug it and plug back in and it runs and cools perfectly, but again once it hits defrost it is stuck there. I have installed a new main control board and still the same problem. Do I need to replace the defrost sensor?????? Looking forward to your answer.



    • I have same problem and I have changed the main controller board. That didn’t help.

      I found so many users having same problem but haven’t come across a single post about solving it.

      Does any one know the fix..?

    • I had the same problem and had replaced the main controller board and relay. But nothing worked.
      The I checked the defrost heaters for resistance and voltages and found that the freezer evaporator thermal fuse was open and replacing it fixed the issue.
  70. Our Samsung refrigerator is not staying cold. The freezer is cold, but the fridge is not cold. It did this awhile ago (about 6 months) and my husband defrosted the fridge and it seemed to work then. He defrosted it today and is at 70.5 F after a few hours. The model is RS263TDBP and manufactured in 3/2011. I don’t understand why fridge keeps not getting cold. This about the 3rd or 4th time we have had to address this issue. Thanks for your advice!
  71. My fridge displays 88 88. The last 8 is partial only.
    None of the buttons work anymore

    Any suggestions on how to fix this?

    Thanks in advance for your timid

    Rods eric

  72. Hello we have a Samsung French Door RF266AA refridgerator and it’s running fine but it has been beeping and beeping then displays a code “LC ER” we tried unplugging it for 10 minutes then connected but then latter continued beeping and beeping. Please help in anyway…..thanks.

    PS: What is a URI?

    • Hi, thanks for taking the time to comment. This error code has to do with a defrost issue. You would need to check the element, defrost thermostat, and defrost cut-out. If they all tested good, the electronics would be bad.


  73. I have samsung rs261mdsp refrigerator. The temperature bar lights are continuously lit (they are steady and not blinking). The problem is None of the buttons on the control panel are working/ responding. Just temperature bars and the water icon are lit up. Unable to change anything.
    • Hi, thanks for taking the time to leave a comment.

      Have you put the unit into diagnostics yet? If so what if any error codes come up? The lights on the inside are on steady you say?

  74. Just bought a new french door refrigerator and the lights aren’t working in the fridge. Any suggestions?
    • Hi, thank you for taking the time to comment. Did you end up figuring out what was causing this? Is the unit in demo mode? Is the compressor and fans running?


  75. Thank you for your information. It was very helpful and I was able to repair my refrigerator.
  76. I have doubledoor refrigerator Frostfree not working Water accumulate inside refrigerator
  77. Hello. I have a Samsung Upper/Lower fridge model # rb215labp and the compressor runs and runs and is freezing things. We replaced the thermistors in the back/inside but it is still freezing things in the fridge. What should we check next? Thanks for your help! We did do the error code check and it said #12
    • Dave,

      Thank you for taking the time to comment.

      The error code (12) indicates an issue with the small fan motor located on the rear of the unit by the compressor. I don’t think that fan would cause this issue. When that fan goes out the unit will start to warm up.

      If you replaced the thermistors, I would check the fan and frost pattern on the evaporator. If the air is not moving correctly, this could happen. Also are you sure you replaced the refrigerator thermistor and not the evaporator thermistor? If you have a part number I could make sure for you.



  78. My Samsung fridge has error code 4- fan malfunction, I cleared off the ice from the fan and back panel but I can’t get the fan to turn back on? Any suggestions?
  79. I have model rs267tdrs….get error code….Pc-er flashing…whenever you change from ice to water despenser….will new control board fix this
  80. We have a relatively new Samsung RSG5UUMH American-style fridge-freezer (8 months old). After dispensing ice today, the dispenser chute trap-door is opening and closing constantly. When the dispenser switch is depressed, the lights on the dispenser come on and the door stops its motion. As soon as the lights go out again, the chute door opens and closes constantly. We tried turning the appliance off (10 mins) and back on again. It didn’t help. Any suggestions?
  81. Samsung Mod. RFG298AARS freezer and fridge will not get cold, compressor doesn’t run, there is no power in the wires but there is power to the thermal switch all the controls light and in diagnostic mode all 4 of the 8s light. The fan beside the compressor runs. I can’t find any schematic on it and would appreciate any advice.
  82. The power in the house went out for about 20 seconds. When it came on the display screen flashes 5 and E Water dispenser works but ice dispenser doesn’t
  83. I have a Samsung Model RS2555SW. It’s got the double doors with Freezer on left and fridge on the right. I woke up this morning and noticed the temperature on both sides was dropping. I did the test and saw error code #1. I have held both power buttons down to get rid of what was flashing temperature numbers. That didn’t work so I unplugged it. When I plugged it back in the flashing was gone but now it’s not even getting cold. Please help and thank you.
  84. Hello. Mynew samsung which is less than 2 month just stop blowing cold air from the freezer compartment and both the fridge and the freezer is not cold
  85. Hi there! I have a Samsung refrigerator model RL40WGPS1/XFA. It’s been working great for the past two years but for the past week it’s not keeping anything cold in the refrigerator compartment but the freezer is working 100%. What can be the problem and how can I fix it. I’ve tried adjusting the temp control but with no luck. Please help! Thank you
  86. Hello, I just came back from vacation and all the food in the freezer is thawed. The display says the freezer is set to -2. My model number is RF4287HARS. I tried pressing both buttons as shown in the diagram above to troubleshoot, but it just caused the display to flash all lights a couple of times and then go black for about 15 seconds. Please advise. Thanks!
  87. We have a Samsung Model RS261MDWP. The problem is the freezer is not defrosting, causing the fan motor to make a lot of noise. How do I know if it’s the heater, the fan works; is making noise, we see the ice. How do I know what part I need once I take the back panel off?

    Thank you,

  88. Hello,
    I have a Samsung rb195acpn refrigerator. Some of the leds in the front display are out. So you can’t tell what the temperature is inside the refrigerator. I unplugged the unit and removed the front panel and unplugged the display board. I removed the board from the panel to get the part number so I could order a replacement.
    When I put everything back together. All I show on the display is a blinking led. The led blinking is on the fridge side and it’s the right digit top horizontal led. It just blinks slow and steady.
    Did I do something wrong. I checked the connector and all the pins are seated in the connector.
    Any help would be appreciated. Thank you
  89. I came upon your website and I hope you are still helping people. I too had the issues with water leaking into and under the crisper drawer in my Samsung RF263BEAESR. Also, my refrigerator is way too warm, no matter what I set the temperature at on the control panel. The freezer is doing it’s job.

    Recently, I took all the shelves out, removed the back panel, and defrosted the compressor (only a little ice). There was ice buildup at the drain, which I assume was the reason I was getting water. After removing the block up, I installed a 6″ long piece of solid copper (12 gauge) wire in the shape of a “candy cane”, wrapped around the heater, and extending into the drain. This was a fix I found elsewhere on the internet in lieu of ordering the new clip you mentioned above.

    My issue now is the refrigerator is still not staying as cold as it should. I’m not sure if the fan just isn’t working, if the thermostor needs to be replaced, or it is some other issue. I don’t want to spend a bunch of money ordering parts I may not need.

    I tried your method of self-diagnosis mentioned above, and the error code I received was 22 E (obviously not on the list, as the numbers only go up to 13. If you can help enlighten me on what my problem may be, I would really appreciate it. Thanks!

  90. Our fairly new (2 years old) RF268ABWP French doors with bottom freezer is not cooling. neither the fridge or the freezer is cooling. I have fridge set at 34 degrees and won’t get cooler than 47 degrees. The freezer is set at negative 2 degrees but won’t get cooler than 4 degrees. Please help.
  91. Hi hoping you can help?? Just bought a shop display model RSH1NHMH got it home and let it stand. plugged it in (took it out of display mode) freezer not getting cold at all even though it displays -25. fridge got cold then displayed 3 degrees but when I opened the door it was not cold at all. Phoned Samsung and was advised to unplug for 15 min and then switch back on and set freezer to -20. still nothing gets cold?? It is defiantly out of display mode. Any ideas Thanks in advance Louise
  92. i have rsg5furs the freezer go to -25 but not cold like other i change the compressor and every thing is was ok for one week and after one week the same probles is back
    Any suggestions?
  93. My fridge and freezer have not got cold since I defrosted and cleaned it, the computer display just has a little dot with no temperature – please help
  94. I have a Samsung RFG298HDR French Door refrigerator. When you open the lower freezer door always seems to have condensation on it and after a week or two the door becomes hard to close. I have to break the one inch thick pieces of ice that form at the base of freezer and throw into sink. Door then closes until it happens again.

    Any thoughts ?

  95. My fridge is not working well. The freezer part is working very well but the refrigeration part makes the food iced and it leaks water and the water forms strings of ice inside. Samsung referred me to a company called MM all Electronic who charged me R450 to come and check but they told me they could not get the part so I must buy a new one. The technician showed me a part in the freezer compartment, it is blue in colour and sealed in a plastic. They told me that was the part which needed to be replaced. I want to know if you are able to get such a part and replace it because I cannot afford to replace my fridge. It is well looked after and I don’t think it should be replace just because of this part.
  96. Model RL38EBSM Refrigerator
    Serial Nu. 518741AF90050

    My fridge is not working well. The freezer part is working very well but the refrigeration part makes the food iced and it leaks water and the water forms strings of ice inside. Samsung referred me to a company called MM all Electronic who charged me R450 to come and check but they told me they could not get the part so I must buy a new one. The technician showed me a part in the freezer compartment, it is blue in colour and sealed in a plastic. They told me that was the part which needed to be replaced. I want to know if you are able to get such a part and replace it because I cannot afford to replace my fridge. It is well looked after and I don’t think it should be replace just because of this part.
    I will await your response
    012 3133643 (w/h)
    0833594147 (a/h)

  97. Hi.
    My Samsung French door refrigerator was work great. One morning I woke up and the display panel read “OF” on both double eights. I have held down the right and left top buttons and nothing is missing from the double eights. Model number RF4287HARS. Thank you
  98. Came home, and samsung fridge lights were all off on the outside and in. Doesn’t seem to be working.
    • Hi, check the outlet to make sure it has power. If the outlet has voltage, it sounds like the inverter or main board have shorted. I saw one today that had the exact same conditions and the inverter was bad.


  99. When I push the button’s on my Samsung Refrigerator Model # RF265AABPall I get is 88 88 is there something else I can do to find out why it is frosting up inside the freezer? The ice maker also stopped working
    Thank you
  100. Our Samsung refrigerator RF263AERS is driving us mad. It won’t stop chiming. Doors are closed and seals are clean. What’s up with that? Thanks!
  101. My samsung refrigerator, model # RF263BEAESR is making a loud vibrating sound when dispensing water or making ice.
  102. Samsung fridge temperature changes every timewe try to set it. Held the vacation and power freeze button to do a diagnostic test and a light on the fridge temp flashes and there is a loud noise.
  103. We have a Samsung refrigerator, model #RS261MDRS. Fan makes a loud noise and it seems as if the automatic defrost is not working. About a month ago, we took the back panel off and defrosted everything. All was good for a few weeks, but 2 days ago, the loud noise is back and it doesn’t seem to be making as much ice anymore. We also think there is ice build up again.

    Thank you.

    • Hi, thanks for the comment. The most common issue on this model is the defrost heater. The defrost thermostat can also cause this issue. If you have a volt meter, you can test both components. Both should have continuity.
  104. My side by side door Samsung refrigerator just stopped working altogether. We got up in the morning and noticed it wasn’t cooling stuff. Unplugged it and set temp on control panels, left for work and when arrived in the evening, everything in freezer had thawed! Went through a few steps with a Samsung rep on the phone but no luck. The motor/compressor isn’t even running! It’s only 3 years old! Please help!
    • Maribel, thanks for your comment. If nothing is running, it’s possibly the main board on the back is bad or one of the fuse on the main board or inverter board has shorted out. You can check the fuses with a volt meter.
  105. Hi, I have a samsung, 4 door. 2 french door fridge top, convertible drawer and freezer on bottom. Suddenly today the ice make stopped dispensing. there is ice in the bin, but when you hit the paddle for ice, nothing. not even a click. seems like a bad switch, but don’t know how to access it. any help is appreciated.
  106. We have a Samsung french door RF263BEAESR for about 2 years, I discovered water under the grocery drawer, it seems after searching on the web that the temperature sensor needs to be changed, the problem is I don’t know how to install it . Have you ever installed that kind of sensor on the same model I mean the RF263BEAESR.?? THANK YOU
  107. i can’t get my frig to keep from freezing. temp set at 46 this is the hightest setting but it stills freezes
  108. Refrigerator is cold, freezer is not…..I have a Samsung RF263BEAESR. Had water under deli trey and after awhile the temp was too high. I removed back panel and defrosted (will get new clip as suggested elsewhere in this forum). Now refrigerator section seems fine but freezer will not get cold. Help?
  109. Hi

    I have a Samsung RSG5DUMH American style fridge freezer. The compressor and main PCB have been changed a year or so ago. Its a very odd problem, when the fridge is cool, ie 1 to 5 degree and the freezer seems to get hotter, ie instead of -21 it usually 3 to 5 degrees… the only way I can get both sides back to normal temperature is to turn the power off then back on, this resolves the problem for about 24 hours then then problem again… any ideas?

    many thanks -

  110. I have a RF32FMQDBSR 4 door french door Samsung refrigerator that will not cool past 46 degrees. The freezer is cooling just fine and no other issues. I do not see any frost build up. Would this be the main board that went or could it be something else?
  111. While loading my Samsung RB1855SW (top refrigerator, bottom freezer) with a 2 week supply of groceries, both doors were opened and closed often and beeping. The beeping continued even when the doors were closed. I noticed the light was no longer working. I checked all items and shelves and there was nothing interfering with the closed doors. The digital numbers are 8 for the freezer and 53 for the refrigerator. What should they be? It’s been 6 hours and the beeping continues.

    I don’t know how to stop the beeping, or remove the plastic light cover to change the bulb.


  112. I am working on A samsung RF267aewp french door fridge. The first issue was the freezer fan not working so I replaced it. Now, the display is not working. There are only 3 lights lit, that is the energy saver, the water filter and the water icons. My boss had inadvertently put the fridge in demo mode by pressing the energy saver and freezer button at the same time. After I pressed the buttons again, the compressor and fans came on but thats when the displays stopped working. None of the buttons will respond now. The display for fridge and freezer temp remain blank and there is no response when pushing any button. The fridge is running and cooling, so I am thinking the display board needs replaced??
  113. My Samsung refrigerator Model #RF30HBEDBSR freezer was left open all night. It was closed in the morning but 10 hours later still not freezing?????
  114. Samsung refrigerator 2011, RS263TDBP. Freezer working properly fridge only cooling to 48 degrees. The coils have been cleaned, what’s the next step, help please, food going to spoil. Thx
  115. My Samsug Refrigerator lights are saying 5 flashing E what is that . side by side 2010
  116. Hi , my lights on the fridge panel are no longer lite and the ice dispenser is not working . It is a American style fried freezer in silver . I can not seem to find the model ;(
    Does anyone know why ?.
  117. Hi I can not get water from the dispenser. Ice is ok
  118. Hi my fridge is making loud noise did checked at its back panel theres no ice the fan stop working ehen i open the door the noise stop plz reply what should i do
  119. Hi,
    I have a Samsung Rf268 model. A couple weeks ago the fan was running very noisily. Now the Fridge will not get cooler then 48o When I ran the code it came back 9a, which is a sensor code. I am thinking it is more of a fan issue. Just wondering what your thoughts are this. Is a fan replacement something I can do myself? or should I call out a repairman?
    Thanks for your time.


  120. Hello! I have RT28SK samsung refrigetor. Last night, its sound and fan is stopped and completly doesn’t make cool, on the other hand the light is on when I open the door. Please tell me how can I repair its fan to make cool. I thank you for you helping.
  121. Hi,
    We had a power outage (app 2 hours), and now my Samsung RS265TDRS refrigerator is flashing an error code 5 E. Both the fridge and freezer seem to be working fine, but I can’t clear the code. Water works, but ice doesn’t. What to do?
  122. I conducted the diagnostics and received error codes 1 ice maker sensor and 7 R-Defrost error..

    Can you help ??? SAMSUNG MODEL RS2545SH


  123. I have a Samsung fridge but I don’t know the serial / model number. In the last few weeks the fridge has become louder when it “turns on” (it starts to hum for a bit). Normally I wouldn’t even notice it unless I was next to it when it turns on. Now I can hear it from my room. Currently I am timing the frequency of the hum and it seems to go for 15 minutes, switch off for 30 minutes and start again. Can you help?

    (It’s a single door fridge with a small freezer on top)

  124. self diagnosis reveals #5 IM Function error
  125. I have a Samsung RF261BEAEBC/AA french door refrigerator with bottom freezer. My fan is making noise and I know that this is a common issue caused by ice build-up. I want to manually defrost the refrigerator. I found out that I need to press the Power Freeze and Fridge buttons simultaneously for around 8 seconds, after which the display panel goes off. Then when I press any button, the panel toggles between “FF”, “OF”, “rd”, “fd”. Is ‘rd’ the selection to defrost the refrigerator? How long should the manual defrost cycle last? It only lasts around 20 minutes (there is beeping continuously), which seems short.
  126. My Samsung double door regrigerator’s temperature display shows that the fridge is getting very cold to around -2 degrees and the regrigerator keeps beeping all the time.
  127. I have samsung double door friedge which I bought last year and last week i was moving to the new place ,then it just makes a beep sound continuosley like it usually makes when open the door for few minutes.The inside left light is off , it only switch on when I unplug and plug the friedge again.
  128. Samsung Refrigerator is giving me code error e5 I like to know what that means and how to repair it.
  129. Hi there,

    We have a Samsung Fridge/Freezer on bottom. I came into work today and noticed the light wouldn’t come on when opening the doors and there was a foul smell indicating it had been off for a while. It’s model number is RF217ACBP. I switched the power outlet that it was connected to but that hasn’t done anything. I also noticed the degree lights are flashing “88” degrees. What can I do to fix this? I really don’t want to have to call out a technician.

  130. I own a Samsung fridge model RF197. The problem that I am now having with the freezer is that the temperature inside the freezer will swing 20 degress several times throughout a day. It will go from -9 to +9 and back again. I have checked for error codes and there are none displayed. I have the freezer set at -6F. The fridge section swings only 2 degrees between 36F and 38F. I have no idea what the problem might be other than to change out the control board. Can anyone shed some light on my problem?
  131. I have a Samsung double door (similar to Samsung SRS580DHLS). On the freezer side (right hand) it is not making cold but the fridge (left hand) is still working fine…. What can be the problem and what can I do?
  132. My display on the front of the fridge where the temperature is now says OF and is not cooling anymore any ideas?
  133. Hi the Freezer side of my Samsung fridge freezer had stopped working. Can you help me to try and fix it please?


  134. I have a double door RS261MDRS that the freeze has stopped working. The fan was making noise like Ice build up but now it has stopped and the freezer has defrosted. The fridge side has now stopped working. The light panel flashes all bars in a decending order. The service tech cannot make it out for 5 more days. Is there a way to get the fridge side working again??
    • Hi, have you removed the back panel to look at the evaporator? If the frost is thick, the fan will be stopped and so will the air circulation..


  135. I have a Samsung RSG5DUMH fridge freezer. After disconnecting the power the error 88 88 is displayed with the bit flashing that indicates RF-DEF-SENSOR. Where is this sensor on my model? I can find results for other models but not mine.



  136. Samsung refrigerator model #RS261MDWP stopped cooling adequately on both refrigerator and freezer side. Back panel of freezer side iced over. Removed everything and defrosted manually. Now, unit will not come out of “demo” mode. I press freezer and lighting “buttons” at same time but freezer and refrigerator blue bars continue to flash sequentially meaning that unit is still in “demo” mode. How do I correct this?
  137. Samsung Fridge # RF268ABRS. Ice maker in Freezer compartment not making ice. I defrosted the entire freezer, and pushed the self test button on the bottom of the ice maker, it did empty ice and fill with water… but after leaving it overnight, no ice.
    Also did the self test on the control panel, no blinking LEDs.
    Thank You in advance for your assistance.
  138. Hi our samsung rsg5dumh fridge freezer for months has plagued us with different issues no water and for some reason it seems to go off all by itself the temperature indicators don’t work properly. We have had a couple of different technicians sent by samsung still the problem persist only after searching the net i came across http//:www.agsrefrigeration.co.uk after exchanging a few emails we tracked the problem down to a faulty reed switch which controls the light and also activate the fans.
  139. I have a Samsung refrigerator model rf263aebp may of 2011. freezer works fine just the power cool keeps coming on the fridg side and temp goes do 23 f and don’t hold at 38 f. keeps dinging and power chill light comes on . is it the r-def sencer?
  140. I have an american samsung fridge freexer model number rsg5dusw and I have an error code of 88 88, I have switched the fridge freezer off and turned it on but this code still shows. I am unable to use the contral panel. Any suggestions?
  141. Have 4 door fridge model RF4287HARS. Just recently compressor started making noise then all of the sudden all lights turned off.I bypassed where the fuse goes ,all lights turned on. Compressor sounded like it wanted to start and it just didn’t. So i know it needs a new compressor for surethats no problem. Compressor fan isnt starting either. I put it in self diagnostics no error code comes up. I figure maybe the inverter board? Does it also control the comp. fan? Or what can I do to find out which board the compressor burned up?
  142. I have a Samsung RB215SLASH is not defrosting, in both the freezer and the refrigerator have tick block of ice gets build up on the condenser, and water is not draining it goes in the refrigerator compartment does not get could enough , in the freezer some items are frozen as a rock, others are just not frozen at all, I did the self diagnostics and it said # 12 C-FAN ERROR, # 13 F DEFROST ERROR, could you guide what could it be.

    Thank you

  143. We have a Samsung RF268 series refrigerator. It is about 3 years old. We have noticed that we are getting about a 3/8 inch layer of ice under the deli tray drawer. We clean it out and this it comes back in about 30 days or so. Any suggestions on what might be causing this and how to fix it?
    Thank you
  144. I know you have probably answered this, but my freezer is making a loud noise. Pretty sure it is the fan but I do not know how to take the back panel off because there is a ice maker blocking it. I am afraid of breaking it. Any suggestions on how to get it off and do I need to take the styrofoam out too? Thanks
  145. Have a freezer on bottom refridge .The veggie drawer gets water in it . What’s the cause ?
  146. I have a samsung refrigerator, RS261MDPN/XAA.
    The front panel is displaying 1 flashing bar on the left side. The bar is 3rd from the bottom.
    I have replaced the main board (DA41-00669A) and the compressor and condenser fan run, inside cabinet lights operate but compressor and condenser fan run all the time and do not shut off. It was low on refrigerant, I recovered the charge and weighed in 7OZ of R134. Cools but blue bar continues to blink and there is no temperature control. I am a licensed HVAC tech but refrigeration (domestic) is a little different.
    I am unable to get support from samsung as you must have a registered service tech code to get through to tech support. If I can determine what the code signifies, I think I can take it from there.
    I would appreciate any help you could provide.

    Thx, Charles

  147. I have a Samsung model rs265tdrs the fridge side is warm. it reads 34 and is flashing. I hit the error buttons and it comes up E 22. this happened once before and they fixed it by defrosting the fan motor in the fridge section it was covered by ice and stopped working. also the ice maker is not working. so is the E 22 for the fridge or the icemaker ? how do I fix both problems ?
    Thank You
  148. hi, I just bought a samsung RT29FAREDSA refrigerator, it worked fine for the first 3 hours, later the freezer compartment continues to cool just fine but the fridge compartment doesnt cool properly even when I increased its setting to coldest, the fridge is hardly a day old, what can I do, thanks.
  149. I have A RF4287HABP the ice make is stuck on crushed
  150. How do I safety defrost the ice that is builing up behind the panel in the Samsung model #RF263 refrig? Fan just started to make a loud noise. This is in the refrig compartment.
  151. We Have a Samsung model number rs267tdrs. Our freezer is fine but the refrigerator seems warm inside I think it’s recirculating fan it is set for 36° but it does not feel that way I can hear it running but don’t know if it’s the freezer fan or the refrigerator fan
  152. Model # RS267TDHS, it stopped cooling everything early this morning, I tried unplugging it but nothing. Freezer seems OK for now but worried its just a matter of time before everything starts unthawing. Maybe the filter or any other suggestions would help. Thanks
  153. My RSG257 is not making ice at all. The water still comes out but didn’t want to call a repairman if it was a quick fix. Any thoughts? Thanks
  154. My Samsung RS267TDRS HAS “OF” where the numbers on the panel are supposed to be. What wrong with it?
  155. Samsung model rfg298. Freezer quit working. Have unplugged to reset. Still not working. No codes are showing when holding buttons down like recommended. help..
  157. i have a samsung rs267tdrs/xaa the display lights up and small fan at rear of fridge works but thats about it the freezer and fridge will not get cold. swapped out compressor harness no results any suggestions ?
  158. My sparkling water light is flashing “off” and all the sparkling water leaked Into the inside of the fridge. I held the two buttons like in the diagram for 8 seconds and everything blinks after that.
  159. Have a samsung RS263TDRS temperature light flashing continuously and the other buttons does not work while in that state.
  160. I have a Samsung RF266AEPN/XAA. I recently had an icying problem that prevented the fresh food evaporator fan motor from turning. I defrosted the refrigerator, removed the back cover, and replaced the heater, sensor, and bi-metal components. The refrigerator appears to be working properly as far as temperatures are concerned, but the evaporator fan motor does not shut off when I open the door. In the past, this motor would always stop when the door was opened and a strange noise would follow shortly thereafter. The people at Samsung have told me that the fan motor is supposed to shut off when the door is opened, but they won’t provide any reason why my fan seems to run continuously. Any thoughts would be greatly appreciated.
  161. Have a freezer on bottom refridge .The veggie drawer gets water in it . What’s the cause ?
  162. My Samsung side by side fridge, the freezer is not working properly. I had a service person come out about six weeks ago. He thawed the ice build up and it worked fine. Until a few days ago. The ice build up is back. I have removed the screws but I can’t get the back panel off. How can I get the panel off without breaking it?
  163. I have a Samsung refrigerator, model #RB215LABP. It has worked great for the past 8 years or so but now I am having a problem. It will not hold a temperature. As soon as I change the freezer temperature to -2 or -4 or whatever, within seconds it reverts to a positive 7.

    I assume the control board is the likely culprit. anyone have any ideas?

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