Apr 132011

Samsung refrigerators are very simple refrigerators to work on.

From a glance they seem a bit complicated and overwhelming even to an Appliance Repair Technician.

Samsung refrigerators have been in the field for several years now in the United States.

As with everything the first few production runs had some common issues when they were first introduced. They have since fixed most of those “common issues” and have a much more reliable product in the market place.

The newer Samsung refrigerators have fewer problems.  If you do run into a problem, here is how to self diagnose your Samsung Refrigerator yourself.

After holding the correct buttons in (see diagram below) a segment will display in the “88 88″ area on the panel. Use the chart below to determine which error code your Samsung Refrigerator is displaying.

Still not sure what the error code means?

Comment below I’d be happy to help you fix your Samsung refrigerator yourself without having to call in a refrigerator technician.

You can also use the free DIY Appliance Repair Forum located at the top of this page or by simply clicking on the link below.

Samsung Refrigerator Repair Forum


  52 Responses to “Samsung Refrigerator Troubleshooting Self Diagnostics Refrigerator Repair”

  1. The deep freeze of my d/d refrigerator iced up so I removed the back panel & defrosted it. When I switched it on again the front temp indicator came on and then went blank. There is current to the fridge as the inside lights are working. The fridge itself does not appear to be running Can this be reset …if so how do I do this?

    Thank you

    • Hello, if you hold the button on the top left and top right at the same time that should put the unit into diagnostics. Let me know if that turns the display on. If not, come over to the forum and I will assist you.


  2. Circulation motor fan is running very loud. What can I do to stop it?

    • Hi, the most common issue with this Samsung refrigerator is the fan itself. Let me know if you need help getting inside to verify that the fan is what’s making the noise.


      • our model rm255barb fan started making noise inside the refrig and would stop when we open the refrig door.

        we do not have any frost or water inside the frig all ventilation is clear.

        What could the problem be?

        • Hi, thanks for the comment. It sounds like the fan is either going bad or there is ice behind the panel and you just cant see it. I suspect the latter of the two. If you need more help post in the forum and I will assist you.

      • Hi there

        Samsung Model RL67MCPW………Fan making a loud noise for about 30 to 45 mins. when fridge door is closed. Then the noise stops for a while. How do we rectify without invalidating the warranty?

        • Hi, This can only mean one thing.. The fan motor is hitting something. Most likely there is an ice build up behind the panel. Usually this happens when one of the defrost components fail. If the evaporator doesn’t defrost automatically, ice build up to the point the evaporator fan motor hits the ice creating the noise.

          If the unit is under warranty and you don’t want to void it, the only way would be to set up a service call, unfortunately. But based on your complaint it sounds like you have a defrost issue.

  3. The area below the deli bin is filled with water. What could this be and how do I fix it?

  4. I have a Samsung double door (similar to Samsung SRS580DHLS). On the freezer side (right hand) it is not making cold but the fridge (left hand) is still working fine…. What can be the problem and what can I do?

    • Hi, thanks for taking the time to comment:) The most common issue on the Samsung refrigerators are the defrost heater failing. When the heater fails the evaporator builds up frost which turns to ice and then the fan can not pull air through the fins like it should.

      If you remove the crisper drawers, do you see frost/ice on the back panel?

      • Hi.

        Thank you for replying.
        I’ve checked it and yes there is ice on the back panel.
        What can I do to solve this problem?

        • Yes, you’re welcome.
          I figured there would be it’s common on this model.
          First you need to test the heater and make sure it’s bad. The back panel in the refrigerator needs to be removed to gain access.

          Come over to the forum and we can walk through a few more steps in detail.


  5. I have a Sumsung model# RS2534WW . The problem is that I have no water coming out to my ice tray.
    I have water to the drink section.
    I tried setting the reset button, but nothing happens and the circuit board seems dead.
    I had all the relays changed and a new mother board changed.
    How can I resolve this problem?

  6. Our freezer is leaking water onto the floor. It’s 3 years old. Any suggestions?

  7. Refrigerator model rb21555h. The problem the fridge stops automatically to defrost at six hours but doesn’t not restart it self again.

    Thank you


    • Hi, thanks for taking the time to comment.

      How do you get the refrigerator to start again? If you unplug it for a minute, does it restart and cool?

      Sounds like a main PCB issue to be sure let me know the answer to the above question.


  8. Samsung Model RS261MDWp – Freezer fan is noisy. Shuts off when door is opened. I’m pretty handy and am curious if this is a relatively easy fix. Thanks.

    • Hi, thanks for taking the time to comment. Sounds like ice is building up on the coils behind the back panel. You could have a heater, thermostat, or pcb issue.

      You would need to take the back panel out and see if the coils are heavily frosted over?

  9. There is a blue light blinking on the fridge side of the control panel. I am unable to use any of the controls. I have tried to unplug the unit and it did not reset? Any thoughts?

    • Hi, thanks for taking the time to comment.

      Is the blue light a segment in the 88 88 display? If you put the unit into diagnostics, what code comes up?


  10. My Samsung French Door, Dual Icemaker, white in color is collecting water & freezing in the bottom of freezer drawer. I have pulled the top drawer out and removed the ice (about an inch thick) once already. The ice is stopping the freezer door from closing, unless I push it closed. We purchased it in Sept 2011. Anything that I can do to fix this?

  11. My samsung fridge is freezing in the fridge part. The freezer is working fine but after about a few hours the tea and milk etc are frozen solid.

    • Hi, thanks for taking the time to comment. I’d like to help you with your Samsung refrigerator troubleshooting.

      I would need the model number to better assist you.

      Is it only freezing on the top shelf in the refrigerator or the entire refrigerator section top to bottom?


      • Ours is doing the same thing, sometimes days at a time. Other times it takes a week or two to mess up again. We had an appliance guy change the thermisters, but that didn’t help. Samsung Model # RB215LASH. Would love to hear from you! We don’t know what to think.

        • Hi, thanks for taking the time to comment.

          This is not a very common issue on these units.

          I would suspect either an air flow issue or control failure. Check the air flow located in the back. Make sure it’s not blocked and diverting the air incorrectly.

          If the thermistors have been replaced, it could be the control at fault. If the control does not read the thermistors correctly, it could let the compressor run to long and cause the freezing issue.


  12. my samsung fridge is flashing a 27 E code on the control panel.The control panel is blank other than that code.the model number is RF4287HABP, the serial number is I-02143CZ700107R. This flashing started right after we had a split second power flicker at our home.Can you help on this issue?thks

    • Hi, thanks for taking the time to comment.

      The error code 27 E is a communication error. It’s pointing towards the LCD on front and Main PCB on rear. Make sure the connections on both boards are good and all the wires are seated correctly.

      You can try unplugging the refrigerator for several minutes to see if that will reset the controls?


  13. Our Samsung Fridge that is less than 2 yrs old has a smell that we can’t get rid of and it’s been going on since Christmas. We’ve taken everything out. We’ve cleaned it with bleach water & soap twice now. We’ve put newspaper in there, coffee grounds, baking soda & still can’t get rid of it. There are times it seems like it’s going away but then it always comes back. Now it seems like it’s getting worse.

    • Hi, have you checked the drain pan under the refrigerator? I’ve seen some pretty nasty stuff in their over the last ten years. I’ve also seen the fan motor give off a bad smell to. Usually it’s a rotten egg type of smell.


  14. We just purchased a new 28ft Samsung 3 door model with the control panel on the left upper door. For some reason today the displayed temp went to 0 on both sides. I reset it to the original temps and in about 5 seconds it goes back to 0. Any ideas?

  15. Freezer is getting cool but the bottom refrigerator unit is not cool at all, please advise what could be the problem

    • Hi, the most common issue is the defrost cut out. There is a small fuse located behind the back panel that can cause this issue. The defrost heater could also cause this issue.

  16. Our Samsung French Door is collecting water in the vegetable bins- I can’t see any drip paths that would account for this- My produce is getting soggy and sometimes frosty.
    Can you help?
    Thank you-

  17. Pass 4 months I have water pooling in and under the vegetable binds. I tried the diagnostics test and no led lights blinked. What can I do next.

  18. My Samsung refrigerator makes a chirping noise and is driving me crazy!
    Please help.

    • Hi, thanks for taking the time to comment. I’ve seen this issue multiple times now. It’s usually the fan motor in the freezer or refrigerator section. The ones that I’ve seen usually are the freezer fan motor.

      Let me know if you have any more questions.


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