Samsung refrigerators have a factory demo mode setting.
This enables the store you bought the Samsung refrigerator from to run all functions but the cooling part.
On these refrigerators it’s actually fairly simple to get out of demo mode. Samsung makes several different refrigerators the bottom mount freezer, side by side, and french door two drawer model. On all these models demo mode is basically the same.
Two get the refrigerator out of demo mode simply press the button on the top left and the button directly below it at the same time and hold for 3 seconds.
On most models the two buttons that need to be pressed to get the unit out of this mode are “ENERGY SAVER” & “FREEZER” on other models it can be “LIGHTING” & “FREEZER” remember the two buttons on the left. The very top and one directly below it are always the two buttons to hold at the same time to get your Samsung refrigerator out of demo mode.
If you need further assistance fixing your refrigerator, please register and ask your question in our appliance repair forum located at the top of this page.