The E2 error code is not a very common error. It does happen enough I decided to right a detailed post explaining how to fix this washing machine fault code.
If your Samsung washing machine is flashing/displaying the E2 error code, the control panel is going to most likely need to be replaced. This error code indicates the computer senses a stuck or shorted key on the keypad. The key pad is actually a user interface PCB control. Below are a couple things you can try before any appliance parts are ordered. This is a list of several of the most common issues that can cause this code to be displayed. These are things I do and try when I’m in the field servicing major home appliances. I hope these tips and tricks I share here help you get your appliance back up and running. If any of this information gets you one step closer to accomplishing your goal of fixing your washer, use the comment form an say thanks. It’s appreciated. Thank you
1. Unplug the washing machine: Sometimes but not often simply unplugging the machine for 2-3 minutes is enough to reset the computer. This is a free option so it’s worth your time to try. Leave the washer unplugged for 2-3 minutes. Doing so will let the capacitors on the control board discharge and sometimes that’s just enough to clear the fault code.
2. Check keypad for stuck key: The error means the control senses a stuck or shorted key. Try pressing each individual button in one at a time. Press each button in repeatedly. Sometimes doing so will allow the stuck button to pop back out. Not always but again it’s a free option so why not try it.
3. Check Wire Connections: It’s possible the wire connection on the board is loose or shorted. Unplug the washer and remove the top or access panel depending on your model and check the connections. I normally take each connection off one at a time and plug them back in making sure each wire seats tightly into the connector.
“The above are several of the most common things that cause Samsung washers to display the E2 fault code. It’s worth noting that normally when this error code is present the user interface will more times than not need to be replaced. Check the use and care guide that came with the machine. I believe some of these models had an extended warranty on PCB control boards.”
Replacing the user interface control board is actually a very straight forward repair. The very first thing you want to do is unplug the washing machine from the outlet.
You can then access the control by removing the two screws on the back that hold the top in place. The top will slide back and off giving you access to the user interface control. From there the connections will all need to be removed. The connections are all plug and play. Once the main wire connection is removed the main front control panel will lift up and off. You can then swap out the user interface control board. You can pick the part up from any local appliance parts house or sears parts will also be able to order them for you. If you’re more the DIY type and want to order and look the parts up yourself, use the parts tab at the top of this page and enter you model number.
I hope this post helped you in your quest to fix your Samsung washing machine E2 error code. If you still have questions regarding this error code or other, use the Ask Matt tab at the top of this page.
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