Feb 022016

Samsung top load washing machines have several common issue. As you google your washers problem you’ll see lots of different issues arise. On the top load units they have their own set of common issue vs their brethren front loader.

Top load Samsung washers that are not draining usually have one thing in common. The drain pump has either failed, is clogged with debris, or on Samsung’s the wire’s to the drain pump on the left side of the washer may have been damaged during the last spin cycle.

Yes, these washers have an issue where the drain pump wire connection will break. When this happen the washer will require a new kit. The new kit comes with a new pump that mounts differently as well as a new wire harness. The wire harness that is supplied with the kit runs from the control board down to the motor and drain pump. The small stator motor that delivers power to the basket inside will need to be dropped down. The harness comes as an assembly which requires the entire wire harness be replaced as well as the new updated kit.

A factory trained Samsung washer repair technician would be best suited for this job if you do not feel confident enough dropping the motor and replacing the wire harness.

If you’re handy on the other handy, you can make this repair yourself.

Firstly, make sure the washers pump is not just clogged. Often times the small impeller inside the motor has debris preventing the impeller from rotating. If that’s the case with your washer, great! If not, you will need to dig a little deeper.

Things to check when your Samsung washer is not draining:

Voltage to motor: Is the auxiliary drain motor getting 110v? Using a volt meter is best a voltage tester does not give you an accurate voltage reading. The drain pump on these units run off 110v. If the pump does not receive the full 110v, the drain pump will not run.

Broken Drain Pump Wire: Read post above if you’ve found the drain pump wires broken. The washing machine will require a new kit that fixes this issue and relocates the drain pump assembly.

Drain Pump Impeller Blocked: The drain pump impeller on these units are often just blocked with debris. Is could be a small bobbie pin, under wire, or a tooth pick..you never know what you’ll find that’s blocking the impeller. 

If you require more help diagnosing or fixing your Samsung Appliances please use the contact form and get in touch with Matt. Matt is a Factory Trained Appliance Repair Technician with over 30,000 in home service calls completed.


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