Feb 032016
 

If your Samsung refrigerator has stopped cooling there are several things you can check. Below is a list of several of the most common reason the compressor on your refrigerator has stopped running.

 

Samsung Refrigerator No Cool:

Is the fan next to the compressor running?  If you’ve answered yes, then the compressor should be running as well.

Are both the refrigerator and freezer sections not cooling? If so, the compressor is most likely not running.

Is the fan in the freezer and refrigerator running? If so, the compressor should be running.

Over the last few years these refrigerators and freezers have become more common. We see lot’s of them in our service area and until recently I had never seen the small fuse cause the compressor not to start.

Everything else was working fine inside the refrigerator and freezer with the exception of the cooling. On the very back of the refrigerator is a main control board. After spending an hour trying to figure out where we were losing power it ended up being from the inverter board. The inverter board has a very small I mean tiny little fuse on it. I ran to the local hardware store after realizing this fuse was bad and not having this particular one on the service truck. After picking up a new inverter fuse and replacing it the compressor started right up. After 20 minutes or so the temps inside started dropped quickly and we knew we had the problem solved.

Did the small fuse on your Samsung refrigerator fail? If so, leave a comment below. Have a question for Tech Matt? He would love to help out. Use the comment form below to ask your Samsung appliance repair question or simply use the contact us form and I’ll respond ASAP.

Thanks

Feb 012016
 

Ge refrigerators are very popular in the USA. They are in a lot of homes in our local service area so we see a lot of GE’s products.

One very common issue that we continually see is a frozen water line in the door. This is a common issue on the SXS GE refrigerators. The fix for this issue is to install a small plug and play type heater that prevents the line in the freezer side door from freezing.

Now to determine if the water line in the door is frozen or not is actually very simple. The toe kick on the bottom front of the unit will need to be removed. Next a quick connection called a john guest fitting will be visible. Remove the water connection and press the paddle at the door. Does water come out? Perfect then you need to order and install the kit in the link below to fix this issue.

GE Heater Kit

If water still does not come out of the line, you may have a faulty water valve. The water valve is located on the back of the unit where the compressor is. Removing the small access panel will give access to the compressor, condenser fan motor, and the water valve. The connections are all plug and play type. You can make a test at the two wires on the valve to determine if power is being sent to the valve when the dispenser paddle is pressed.

If you have questions about making this repair or any other, please don’t hesitate to drop us a line or to simply use the comment form below.

 

Thanks

Nov 202015
 

I’ve worked on a lot of different brands of refrigerators over the last 15 years and none have left a mark quite like the Samsung brand. I’ve been factory authorized for almost 15 year now I’ve seen a lot of appliances come and go. The amount of trouble folks seem to have with these particular refrigerators is quite impressive to me.

I want to work on just one of the common issues these refrigerators seem to have. A knock, a tap, or a grinding type noise.

These side by side and bottom mount Samsung Refrigerators have several common issues that can causes these noises. I’ll try my best below to describe them all. I’m hoping with the provided information you will be able to not only learn something but you will be able to apply that new information into a feeling of accomplishment by fixing your broken appliance. If you require more help, please use the “Ask Matt” page @ the top of this page. I can provide step by step detailed directions on how to make this repair yourself.

How To Fix A Noisy Samsung Refrigerator:

First things first..pinpoint where the noise is actually coming from. One thing to keep in mind is that the fans inside will only run when the doors are closed.

Usually when the sound is coming from the inside it indicates an issue with the defrost heater or defrost drain. Occasionally the door being left open for to long can and does cause this issue. The warm air hits the cold air and creates condensation. This then freezes on the evaporator and the evaporator fan blade hits the frost/ice and creates a loud noise.

Now the door being left open, a faulty defrost component, or a plugged defrost drain line can cause this. This is where the problem can get tricky especially if the unit has been left in a noisy or not functioning at 100% state for a week or longer. The frost/ice compounds and makes it difficult to determine what exactly is going on. This is where you will need not only special tools but also the ability to read schematics and multimeters. A basic understanding of electricity is must when servicing an appliance.

The defrost heater gives off heat during the defrost cycle to melt the frost on the evaporator. If the heater fails, the frost will build up so thick the fan ends up hitting the frost. Eventually the frost/ice will stop the fan blade and the temperatures inside will raise. This is normally when folks set up a service call. By now it’s compounded for a week or better and is a solid block of ice behind the panel. Sometimes when the defrost drain line is clogged this will also happen. You have to defrost and test the heater to be certain of what exactly is going on. The defrost water not draining will build up from the bottom up. When this happens the situation is even worse because it truly is a block of solid ice you have to melt. Once the ice is melted you can then try and clear the drain line with a turkey baster and hot water or something similar.

The drain line on Samsung refrigerators is not an easy one to get to or clear. If you require more technical help after reading this post, please use the “Ask Matt” tab at the top of this page. I’m always happy to help.