Dec 162013
 

What is a CCU and why  would you need to replace it? The CCU on a Whirlpool front load washer is the main control board. On this particular washer there are however two other control board. The User Interface board and the MCU (Motor Control Unit).

There are several error codes on these Whirlpool front load washers that would require replacement of the CCU or would require you to check several key components from the CCU with a volt/ohm meter.

What they’ve figured out it is over time these units vibrate and shake considerable more then the top load washers. This excessive shaking and vibrating causes the solder joints on the printed circuit board to crack and brake. When one of these solder joints crack the machine most likely will throw a communication error code on the front display.

I’ve had several emails over the last month or so asking where is the CCU control board and what does it look like. I’ve snapped a few pictures of the Whirlpool Duet CCU control and wanted to share with other visitors as well as the folks who have emailed asking.

The CCU (Central Control Unit) is located on the top right of the Whirlpool Duet and Duet sport washing machines. The top of the washer is held in place with three small screws which in most cases has a size 1/4 screw head. Once the screws are out the top panel will slide directly back and off of the washing machine.

On the top front right you will see either a white or a gray board with a mass of wires running to it. All the connections on the CCU are plug and play type. Each wire harness is also keyed. So this really helps prevent wires being plugged into the wrong places a thing of the past. I still take one wire off at a time just so I don’t have to deal with a mess of wires and this also helps prevent plugging the wrong wire into the board and possibly shorting out another component.

Below is a picture of one of the most common Whirlpool washer CCU’s.

Whirlpool Duet Washer CCU

Whirlpool Duet Washer CCU

 

This CCU unit is held to the side of the washer with one clip and two small rounded prongs. On the side where the white wires connect there is a small plastic clip that mounts the CCU to the washers frame. Placing a flat head into the bracket and pushing out slightly will allow the board to slide back and off the frame.

With the CCU board removed you can either replace it or make a few volt ohm test right at the board. It’s one of the easiest parts to replace for any communication error code or any failed CCU error code.

If you need help diagnosing your Whirlpool washer, use the comment form below or sign up at our free DIY washer repair forum where a Factory Trained Technician can and will assist you.

 

 

Dec 142013
 

Samsung top load washer model number WA456DRHDSU has several common issues. One of which is a drain pump breakage/leaking problem.

The drain motor on this particular washer will completely break off the drain motor bracket. When this happens water will leak and or the washing machine may not drain. The bracket has been redesigned to solve this particular leaking no drain situation.

When the pump breaks the hose will pull off the bottom of the washer and possibly leak all the water out of the washer. To determine if this is the issue with your Samsung washer leaking, the unit will need to be tipped back. The motor is on the left back of the washer. See picture below.

Samsung Top Load Washer Drain Pump Motor Leaking

Samsung Top Load Washer Drain Pump Motor Leaking

The picture to the left is the new bracket and motor installed. If your pump motor bracket is broken, check the two wires that go to the motor. Often when this happens the wires will break as well. If this is your situation, then you will need to replace the wire harness and the pump motor and bracket.You can see exactly what happens when the drain motor breaks by looking at the picture to the right. The motor separates from the bracket and pulls the hose off the bottom of the tub and will cause either a big water leak or small. Every situation is a bit different.

Samsung Top load Washer Old Style Pump Motor Bracket

Samsung Top load Washer Old Style Pump Motor Bracket

 

 

If the motor terminals are damaged like the picture below, you will need the bracket, wire harness, and motor to fix the leak.

Broken Samsung Washer Drain Pump

Broken Samsung Washer Drain Pump

I’ve seen a number of these Samsung washers leaking in the last few weeks. It will become more common since more and more of these washers are sold around the USA.

The bracket is held to the bottom of the washer will three screws. The two wires on the drain motor are plug and play type.

Tipping the washer back has worked best for me. If you don’t want to remove the water hoses, you can tip it back enough to look under and verify that this is what is going on.

 

This repair is actually very straight forward. If you have questions about your Samsung washer leaking, leave a comment below, or sign up for our free Samsung washer repair forum and I can walk through a few more steps with you to determine exactly why your Samsung top load washer is leaking.

 

Dec 122013
 
Samsung Top Load Washer Aqua Jet problems

When a Samsung washer leaks in Aqua Jet mode you will notice water on the floor. Usually from what I have seen the water is noticed on the left side of the washing machine. If your floor is not level, you could notice on the right or in the front.

In the last two months I have seen 4 or 5 issues with Samsung top loading washers leaking in Aqua Jet mode. On two of the four the Aqua Jet was the issue. On the other two I had to replace the actual tub seal to resolve the customer complaint.

You can check and make sure that the Aqua jet is not cracked and is pointing towards the inside of the drum. I have seen where the bracket breaks and causes the Aqua jet to spray water up and over the tub. When that happens the water will hit the side of the cabinet and run down onto the floor.

It didn’t take very long to figure out where the leak was on both. I had the rear access panel removed and was watching for a leak. As soon as the valve kicked in and sent water to the aqua jet I saw water spraying up and over the tub. I removed the top and investigated and found the Aqua Jet head broken. The fix was to order and replace a new Aqua jet head.

The top of the washer needs to slide back and tipped up to replace the jet. Take note of the small clear hose on the back when tipping the washer back. The metal edges are very sharp and will cut right through the hose. It’s best to remove the small metal piece that protects the wires when tipping the top back. Doing so will prevent extra stress on the control board wires and also prevent the pressure switch hose from being sliced in two.

If you found the Aqua jet in good shape, then the tub seal would be the next step. The tub seal sits in the blue splash shield located on the top of the outer basket. It’s a small thin gasket that is pressed into the blue splash shield.

I have simply ordered the splash shield on the two that I’ve seen leaking because the seal is already in place and I know that way I went mess up the installation of the gasket. It can roll or not seat right inside the splash shield. Alleviating any potential call back means I make more money.

Do you have a question about your Samsung Top Loading Washer?

Leave your comment below or come over to the Samsung Repair forum. The forum tab is located at the top of this page.