May 152015

Samsung uses the 3E error code to indicate a drive motor tach fault. If that sounds complicated, it’s not. If you’re handy, you can fix your Samsung front load washing machine error code yourself.

Below is a list of several things you can try before ordering and replacing parts to fix the 3E fault code.

How To Fix 3E Samsung Washer Error Code:

1. Unplug The Washing  Machine:

Unplug the washer for 2-3 minutes. If the fault is displayed because of an electronic glitch, or communication issue, unplugging the washer for several minutes may possibly reset the electronic panel. Make sure to leave the washer unplugged for at least 2-3 minutes. Leaving unplugged for that long will allow the capacitors located on the printed control board will discharge. letting the capacitors completely discharge is the best way to reset these electronic control boards.

2. Check Wire Connections On Drive Motor:

One fairly common issue that causes the 3E error code is connection problems. Double check the wire harness on the motor. To do so you will need to remove the small back access panel to see the motor and connections. On the back right side you’ll see the motor and the motor wie harness. If this was my call I would remove the connection and check the inside of the molex connection. Sometimes the contacts inside the contain burn/melt. If that check good examine the first several inches of the wire as it leaves the molex connector. I’ve seen the wire break a couple inches away several times. I’m not sure if it’s from stress or friction but I’ve seen it a couple times so double check that.

3. Check Wire Connections On Control Board:

The control board could possibly have a faulty wire connections or loose connection. Not very common at least not in my area but it could happen so It’s worth mentioning. Double check each connection on the control board. Make sure each connection is tight and the wires are not pinched are burnt anywhere. Again if this was my service call I would remove each wire one at a time and plug back in making sure each wire connection is seated tightly. That just ensures everything is good and sound and one more thing is ruled out.

4. Check Hall Sensor:

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The hall sensor on the back of the washer monitors the speed and direction of the tub. The sensor can be out of range or it could also have a faulty wiring connection. I’ve also seen the wire harness on the motors hall sensor break. I know of other technicians who have seen the same issue. Double check the hall sensor. If you have a multimeter, you could ohm the sensor out. You can ohm the sensor out from the board or directly at the sensor. If you tested the hall sensor from the board, that would rule out a broken wire at the same time. That’s usually how I test these hall sensors. You don’t have to slide the unit forward and you can test it from the front.

Finally if all the above test good. The motor is going to most likely need to be replaced to fix the fault code. The motor on these units are actually very reliable. Unfortunately a few of them most have made it out of the factory with issues because the 3E error code on Samsung washers is becoming more and more common. I used to see this code very rarely. In the last two months I bet I’ve seen it 3-4 times.

Did you find this article helpful? Do you still have questions about your Samsung washing machine error code? The 3E fault code can be fixed and I can help you. If you still have questions, use the ASK Matt tab at the top of this page or the comment form below.



Samsung Washing Machine Error Codes:
How To Fix Samsung Washer tE Error Code
How To Fix Samsung Washer ds Error Code 
How To Fix Samsung Washer E2 Error Code 
How To Fix Samsung Washer OE Error Code 
May 132015

Samsung washer error code tE indicates a faulty thermistor also known as the temperature sensor. The temperature sensor is a small round device that monitors the water temperature during the wash cycle. Over time several things can happen that will cause your washer to display the tE fault code. Below is a list of several things to check before ordering or calling for service.

How To Fix Samsung Washer tE Error Code:

1. Unplug the washing machine: 

Unplugging the washing machine may reset the control board. If the tE is displayed because of an electrical glitch or a software issue, unplugging the washer for several minutes may reset it. Leave the washer unplugged or the breaker off for a full 3-4 minutes. Leaving the machine unplugged for 3-4 minutes will allow the capacitors on the PCB control board to complete discharge. Once discharged the control has been reset.

2. Check Wiring Connection On Sensor:

Check wiring connection on the sensor. The connection could be dirty or loose. I’ve seen the terminal ends on the molex connector become dirty. Moisture will build up on the terminal ends and break the contact on the switch. When this happens the error code is displayed because the board can not read the sensor. You can use a small wire brush or contact cleaner to clean the end of the molex connector. I’ve also seen the wire on the temperature sensor break. Right at the sensor itself. So double check that. You could also follow the wires from the sensor to the board and with a multimeter test each of the two wires for continuity. If one wire does not have continuity, then the wire harness will need to be replaced because it’s broken.

3. Use Diagnostics:

You can enter diagnostics on your Samsung washer and read what temperature the control thinks the sensor is. If the reading is significantly different, you know for sure the temperature sensor is out of range and will simply need to be replaced. Diagnostics is different depending on the model number. You can use the ASK Matt tab at the top of this page or use the comment from below to post your model number and I can explain how. From the white and orange wire on CN 3 the temperature sensor should read roughly 50-57kΩ at room temperature. I believe based on the chart Samsung considers room temp 70F.

How To Replace Temperature Sensor (Thermistor):

The temperature sensor also known as the thermistor is located on the back of the washer. Unplug the washer before you attempt to make any repair to the appliance. The sensor is mounted to the bottom back of the drum. It’s held in place with two small screws. Once the screws are removed the sensor will slide out and you can remove the plug and play connector. The wire come off the sensor and connect to a small plug and play molex connector. Once you’re at this point you have pretty much replaced and fix the tE error code. Simply reverse the process and put the screws and panel back in place. Plug the machine in and run a quick cycle test. If the tE error code does not come back, the problem is solved. If the tE error is displayed after replacing the temperature sensor, the wire harness is damaged or the control board is the culprit.

Did this explanation of the Samsung washer tE fault code help? Do you still have a question about a samsung washer error code? Use the comment form below and I will try my best to help.

You can also use the ASK Matt tab at the top of this page.


Related Error Code Posts:

Samsung Washer Error Code ds Mean
What Does Samsung Washer E2 Mean
Samsung Washer Error Code OE (fixed)
Samsung Washer Error Code IE (Fixed)
May 112015

Samsung washing machine error code ds is a fairly common error on these washers. When this fault is displayed on your washer the control thinks the door is open and the lock is locked. There’s a couple things you can try to rectify this issue.

How to fix ds washer error code:

1. Unplug washer for 2-3 minutes: Try unplugging the washer for several minutes. Leaving the machine unplugged for a few minutes will allow the capacitors on the PCB control boards to discharge. When the capacitors discharge the control board basically will reset. If the error is a glitch or software problem hopefully unplugging it did the trick. If not, read on for another option to try before you have to replace any washing machine parts.

2. Door Strike: Check the small strike on the physical door. I’ve seen the striker break off and cause this fault code before. The striker is mounted with two small Phillip head screws. make sure the striker is in place and not broken and that it’s alined with the lock assembly.

3. Use diagnostics: You can use diagnostics mode to cycle the door lock assembly open and closed. By testing the door lock using diagnostics you can rule out any other component.

We usually find the door lock assembly has failed when this code is displayed. If you find the same thing with your washer, you can read below to find out how to actually change the lock assembly.

Replacing the door lock:

Replacing the door lock assembly on these machines is actually very straight forward. If you’re handy, you can make this repair yourself.

1. Unplug the washer: This is a no brainer. Unplug the washer before you attempt to make any repair or service. Once unplugged the washer can be serviced.

2. Remove the tub ring: The door gasket is held in place with a metal band. Remove the band and the front part of the gasket will come off. You can then push the gasket inside the washer.

3. Remove the door lock screws: The door lock has several small screws on the front mounting it to the frame. Once the screws are remove the door lock assembly will drop down off the frame of the washer.

4. Remove plug and play wires: The wires on the door lock assembly are plug and play. You simply need to depress the small plastic tab and lift up on the wire harness. The molex connector will come off the lock. It’s actually a very straight forward repair.

Once you’ve replaced the lock go ahead and button the washer back up. Run a quick test cycle to make sure everything is working as designed.

If everything works correctly, you have completed the repair. Fixing the ds error code is actually very straight forward. It’s more time consuming than difficult.

Did you find this article helpful? Still have questions about the Samsung washer ds error code? Use the comment form below and I’ll try to help you fix your washer.