May 172015
 

Samsung front load washing machines are equipped with digital display error codes. The SUD error code indicates a sudsing problem. The SUD is usually a indication of to much soap or not enough soap.

Samsung Washer SUD Error Code:

What we normally find in the field is either to much soap was added to the cycle or the incorrect soap. You really want to take a look at how much soap you’re using. You only need enough HE soap to lubricate the clothes so as they wash against each other the fabric will release the stain or soils. Everyone think oh these are dirty I’ll just add a little more soap. That’s actually way more common than you would think. When you put to much soap in the washer it can create a SUDS lock and also lock the stains/soils into the fabric.

Only use HE soap in these washing machines. The HE soap is specifically designed to work in front load washers. Since front load washers do not use and much soap as top loaders the amount of soap is also less. The manufacture tells you to use a certain amount marked on the lid. Most times that’s even to much soap. Line one on any HE soap lid is going to be plenty for just about any load you’ll be washing at home.

When the SUD error code is displayed you can try to unplug the washer for 2-3 minutes. If the washer is displayed the SUD fault code because a glitch in the control, unplugging it may possible reset the error code. Try to leave the washer unplugged for at least 2-3 minutes. Leaving the washer unplugged for at least that ling will allow the capacitors on the control board to completely discharge. Once the capacitors are discharged the board has been reset. hopefully that clears the fault code up for you.

Open the washer door and remove the clothes. Check and see if there’s excessive suds in the tub. If you see a lot of suds, the washer will need to be drained. Try running a spin/drain cycle only or a quick cycle with no spin. The no spin option will get to the drain part faster. You may need to fill the washer up several times and then cancel it to drain. You can also run a quick cycle with 1 cup of white vinegar. vinegar is an acid so it will break down all the extra soap and flush it out of the machine. It will also clean the inside and the drain hose and sump area.

If the sud error comes back after doing the above, you will need to check the pressure switch. It’s possible the pressure switch is tripped or not being tripped. Remove the small 1/4 black hose from the round pressure switch. Blow through the hose towards the tub. The hose should be free and clear. if the hose is not clear, access the back where the hose connects and clean the connection. I’ve seen gunk/grim build up at this connection and also extra soap. Clean the connection really well and run a quick cycle to test function the washing machine. That should fix the samsung washer SUD error code.

Did you find this article helpful? Still have questions about your Samsung washing machine error code? Use the comment form below and I’ll try my best to help. Leave as much information as possible.

Matt

Samsung Washer Error Codes:

Samsung Washer Error Code 2E

Samsung Washer Error Code Hr

Samsung Washer Error Code 3E

May 162015
 

Samsung washing machines are gaining in popularity. Now over 30% of our service calls are Samsung Appliances. We see the Samsung washer 2E error code fairly often. We’ve fixed this washing machine error code as well as many others.

You can read below to find out which part is most likely the culprit and what you can try to do to fix it before any washer parts are ordered. If you’re handy, you can make this washer repair yourself without having an appliance repair technician come to your home.

How To Fix Samsung Washer 2E Error Code:

1. Unplug the washer for 2-3 minutes:

Unplugging the washer for several minutes may possibly clear the 2E fault code. If the fault is a glitch or software issue with the control, then unplugging it might just work. It’s a free option so why not try it right? Leave the washer unplugged for several minutes. Ideally 2-3 minutes. Leaving the washer unplugged for several minutes will allow the capacitors on the control board to discharge completely. Once the capacitors have completely discharged the control has been reset.

2. Check wiring connection: 

The error code indicates an issue with the main PCB control board that we know. A loose or shorted wire connection at the main control board could cause this error to be displayed on your machine. Double check each and every connection. If this was my call, I would remove each wire one at a time and plug it back in making sure the connection was tight and secure. If any connection is loose, or shorted, make the necessary repair to the wire connection and test the washer by running a quick cycle.

If trying the above options does not clear the 2E error from the display, the main PCB control board is going to need to be replaced to fix the washer for sure. If you’re handy, you can do this. The repair is more time consuming than difficult.

How To Replace Main Control Board:

The main control board on Samsung front load washing machines is on the back bottom. The main board is in a plastic case. The case is usually yellow in color although some I believe have a white casing? I don’t know for sure that’s what I’ve been told by other appliance repair technicians. The control board case is mounted to the back of the washer with several small Philip head screws. Removing each screw necessary the control assembly will slide over and pop out of the grooves on back.

Once out you can remove the control cover and have access to the plug and play wire system that Samsung uses. The plug and play wires have small tabs on the end. Depress the tab and gently lift up and the wire will come off the connection.

There should be enough wire length to swap each wire over one at a time. If the wires are not long enough, you can take a picture of the wires plugged in. That way you can revert back to the picture to verify proper wiring on the main computer control board. On a normal service call this is a common occurrence. Especially on newer products that I’m not very familiar with. It just ensures the wiring is correct and the job is done right.

Did you find this article or part of it useful? Do you still have questions about your Samsung washer 2E error code? Use the comment form below and I’ll try my best to help you out. Please give me a reasonable amount of time to respond.

Thanks,

Matt

Samsung Washing Machine Error Codes:

Samsung Washer Hr Error Code (Fixed)
Samsung Washer 3E Error Code (Fixed)
Samsung Washer tE Error Code (Fixed)
Samsung Washer ds Error Code (Fixed)
May 152015
 

Samsung front load washers are becoming more and more popular in the USA. They make up about 30% of our service work. So we see our fair share of Samsung washer error codes.

The Hr error code is not a common error but we do run across it from time to time. The Hr fault indicates an issue with the heater relay. The relay is soldered onto the main PCB printed circuit board. When the Hr is displayed you can try several things to try and clear the fault before parts are replaced.

How To Fix Samsung Washer Hr Error Code:

1. Unplug the washing machine:

Unplugging the washer for 2-3 minutes may possibly reset the main pcbs control board. If the fault is an electrical glitch, hopefully unplugging the washer for several minutes will reset it. Make sure you leave the washing machine unplugged for at least 2-3 minutes. Leaving it unplugged for several minutes will allow the capacitors on the control board to completely discharge. Once discharged the control board is reset and hopefully the code goes away.

2. Check Connections On PCB:

It’s possible that a connection on the relay itself or the PCB is causing the error code to be displayed. The relay is soldered onto the main control board. Unplug the washer and double check the connections on the control board. I’ve never personally seen it but other technicians have talked about seeing a shorted heater relay wire. If this was my service call, I would remove each wire connection and plug them back in one by one. You can take a picture of the connections but removing them one at a time is just as easy. If you find the heater relay wire shorted, the wire will need to be repaired. I’ve heard some guys say the wire shorted and caused the relay to short as well. In the event that is your case the control board will need to be replaced and the wire connection repaired.

If the above actions do not correct the error code, the main pcb control will need to be replaced. The repair is actually very straight forward. If you’re handy, you can make the repair yourself. The very first thing you want to do is to unplug the washer.

How To Fix Samsung Washer Hr Error Code:

You’ve tried everything to get the Hr fault code to go away. Checked all the wire connections and tried to reset the washer by unplugging it. Now you have realized the main computer board needs to be replaced..

The main control board on Samsung front load washing machines is located on the rear of the machine usually. The board is inside a large plastic housing that protects the control. After the washer has been unplugged you can remove the control board mounting screws and slide the complete control assembly over and out. There’s enough wire to get the front cover off and replace the control.

The repair is actually very straight forward. It’s more time consuming than difficult. If you’re handy, you can make this repair yourself. If you still have questions about you Samsung washer error code, use the comment form below. You can also use the ASK Matt tab at the top of this page.

Thanks,

Matt

SAMSUNG WASHER ERROR CODES:

SAMSUNG WASHER ERROR CODE 3E FIX

SAMSUNG WASHER ERROR CODE tE FIX

SAMSUNG WASHER ERROR CODE ds FIX

SAMSUNG WASHER ERROR CODE E2 FIX

SAMSUNG WASHER ERROR CODE OE FIX