Jan 132011

Most all new front loads have a control lock feature. This feature disables the washers control buttons for what ever reason you would need.

When depressed by leaning up against the unit or bumped into when walking by, you could activate the control lock feature. Most times this call is stopped at the front desk before a technician is dispatched on a service call.

If pressing any button on the washer and you get an audible beep and the unit does not respond to the command, while the control lock light is flashing then the washer is locked.

Here is the magical trick, hold down the end of cycle button until the light goes out. (3 seconds.)

This will deactivate the control lock feature and send your unit back into working order.

The end of cycle button will work for most whirlpool Maytag and Kenmore washers.

If your washer does not have an end of cycle button check your use and care guide or download it from the manufactures website and find out how its in there under control lock feature.

Jan 132011

The first test that I make for a washer not filling, is setting the washer to a fill cycle and listen for the hum from the water solenoid. If I hear the hum this tells me the timer is good because its sending power to the valve.

If you have a volt meter you can verify the voltage by opening the unit up. If the water valve hum is present start by ensuring the water source is turned on.

Turn the water off and remove the hoses off the washer, check that the screens are not clogged with debris, if you have a well you are probably all to familiar with cleaning the screens for your water system, unless you have a water softener.

The screens on the dual water washer valves become clogged over time and will not let water enter the unit. If you have noticed that one of the temperatures on your washer comes in slowly it could be related to a clogged valve screen.

If the screens are clear of debris and the valve is getting 110v and you have tested it with a volt meter then you have a bad water valve.

This information can save you hundreds of dollars. If it has helped throw a tip into the donate bucket to keep it free. We appreciate your feedback and look forward to helping you in your next appliance repair job.