Jan 302011

Often a dishwasher’s soap cup dispenser will fail, when this happens the soap will not dispense into the dishwasher, leaving dirty dishes at the end of the dishwasher cycle.

Gaining access to the dishwasher’s soap cup is done by removing the screws that are located around the inner door panel. These screws can be either Torq or Philip head screws. I have attached a video that shows where the screws are located and how to replace the dishwasher soap cup assembly.

Dishwasher video

After removal of the inner door panel screws the door will separate. Take the front panel and control panel off, now the soap cup dispenser will be visible. Pictured here, inner door screws are removed, control panel and front panel are now ready to come off.

Now that you have access to your dishwasher’s soap cup, the screws that anchor the dispenser to the door will need to be removed. These screws are normally small in size and can range from 3/16 to ¼ usually.

Pictured here is the dishwasher’ soap cup,  the arrows point to the small 3/16 screws that need to be removed. Also note the wires will need to come off the solenoid before final removal of the soap cup assembly.

Jan 152011

Most times the dishwashers touch pad will be found at fault. Replacing the touch pad is done by removing the screws around the housing and on some models the door liner.

A trick to try before you purchase a new touch pad for your dishwasher, this has worked numerous times for me. Gain access to the ribbon cable, using an eraser try to clean the end of the ribbon cable. Often this will fix the touch pad issue.

There Is a touch pad tool that you can buy, this tool plugs into the ribbon cable allowing the ends of a volt meter to test the contacts. By testing the contacts you will need to press the button on top while the meters contacts are on the tool.

This will aid in dishwasher touch pad not responding diagnosis. The factory way to fix a dishwasher control not responding is to replace the touch pad assembly. Using a eraser to clean the touch pad contacts has been known to fix this issue, this is not a factory fix and you should not expect it to work for long, replacing the touch pad is the normally the repair solution.