May 152015

Samsung front load washers are becoming more and more popular in the USA. They make up about 30% of our service work. So we see our fair share of Samsung washer error codes.

The Hr error code is not a common error but we do run across it from time to time. The Hr fault indicates an issue with the heater relay. The relay is soldered onto the main PCB printed circuit board. When the Hr is displayed you can try several things to try and clear the fault before parts are replaced.

How To Fix Samsung Washer Hr Error Code:

1. Unplug the washing machine:

Unplugging the washer for 2-3 minutes may possibly reset the main pcbs control board. If the fault is an electrical glitch, hopefully unplugging the washer for several minutes will reset it. Make sure you leave the washing machine unplugged for at least 2-3 minutes. Leaving it unplugged for several minutes will allow the capacitors on the control board to completely discharge. Once discharged the control board is reset and hopefully the code goes away.

2. Check Connections On PCB:

It’s possible that a connection on the relay itself or the PCB is causing the error code to be displayed. The relay is soldered onto the main control board. Unplug the washer and double check the connections on the control board. I’ve never personally seen it but other technicians have talked about seeing a shorted heater relay wire. If this was my service call, I would remove each wire connection and plug them back in one by one. You can take a picture of the connections but removing them one at a time is just as easy. If you find the heater relay wire shorted, the wire will need to be repaired. I’ve heard some guys say the wire shorted and caused the relay to short as well. In the event that is your case the control board will need to be replaced and the wire connection repaired.

If the above actions do not correct the error code, the main pcb control will need to be replaced. The repair is actually very straight forward. If you’re handy, you can make the repair yourself. The very first thing you want to do is to unplug the washer.

How To Fix Samsung Washer Hr Error Code:

You’ve tried everything to get the Hr fault code to go away. Checked all the wire connections and tried to reset the washer by unplugging it. Now you have realized the main computer board needs to be replaced..

The main control board on Samsung front load washing machines is located on the rear of the machine usually. The board is inside a large plastic housing that protects the control. After the washer has been unplugged you can remove the control board mounting screws and slide the complete control assembly over and out. There’s enough wire to get the front cover off and replace the control.

The repair is actually very straight forward. It’s more time consuming than difficult. If you’re handy, you can make this repair yourself. If you still have questions about you Samsung washer error code, use the comment form below. You can also use the ASK Matt tab at the top of this page.









May 072015

When a Samsung washing machine displays the error code nF1 an appliance repair technician is not going to be needed. Yes, that is right “NOT” going to be needed. You can fix this error yourself.

I actually seen this problem at least once a month. It’s a fairly common error and there’s not a lot of info about it on line. I wanted to share with you how you can fix this yourself.

If you’re getting this code, your washer is most likely fairly new or brand new.

Samsung Washer nF1 Error Code:

The code in short means the hot and cold water inlet hoses are reversed. Yes, the hoses need to be swapped over. This usually happens during install or when moving the washer to a new location. I’ve seen brand new washing machines display error and machines that are several years old.

The washer will most likely need to come forward to remove the hoses. If your Samsung washing machine is brand new, have the installers come back and reverse the water inlet hoses to fix the nF1 error code on your washer.

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Appliance Repair Technician Matt 

Dec 062012

Preventing a Refrigerator service call will not only save you money(we all like saving money) it will also add life to your Refrigerator. Not only is setting up a refrigerator call time consuming it also cost a lot of money to have a refrigerator service man come out to the house.

Were here to help save the day and your pocketbook. Preventative maintenance can go a long way in preventing the refrigerator service man from coming out.

I’m sure you’ve heard the saying “clean your condenser coils” If you haven’t, I’m here to say it..clean your condenser coils. Cleaning them will not only keep the refrigerator service man away but it will also keep that refrigerator sitting in the kitchen a lot longer.

What happens when you don’t bother to keep the condenser coils clean? Well, the refrigerator not only has to labor harder, the refrigerator will use way more electric then it was designed to. When this happens the electric bill goes up along with the possibilities of the refrigerator going out from working harder then it was designed to.

The heat transfer happens at the coils. The freon system is pulling warmth out of the food and air inside from you opening the doors and trying to push that “heat” out of the coils. When you have excessive dirt/lint build up on the condenser coils that heat can not transfer correctly and the machine will have to run a lot longer to draw that warmth out of the food and air inside.

On most side by side refrigerators the condenser coils are located behind the toe kick on the bottom. On built in refrigerators such as, Sub Zero, Kitchen aid, Ge monogram, and Dacor the condenser coils will most likely be on the top. Now Sub Zero refrigerators can have coils on the bottom or top depending the model. Not sure where your coils are? Use the “Appliance Repair Forum” link at the top of this page or the “Contact Us” link on the bottom right of this page and one of us would be happy to help you find yours.

Using a condenser coil brush is going to be the best bet to get your refrigerator coils clean thus keeping the refrigerator service man away! This small brush is actually designed to fit in the tight space behind the toe kick. The way that seems to work the best for me is to get the vacuum out and leave it running next to the coils while I’m cleaning them.  Doing this prevents the dirt and dust from flying all over the place while I’m cleaning the refrigerator condenser coils.

This is something that should be done once a year or more especially more if you have animals in the house. Animal hair sticks to the coils and then the dirt and dust  sticks to the hair and the build up on the coils happens quicker. If you do have animals in the house, you may need to clean the coils every six months to keep the refrigerator service man at bay..