May 172015

Samsung front load washing machines are equipped with digital display error codes. The SUD error code indicates a sudsing problem. The SUD is usually a indication of to much soap or not enough soap.

Samsung Washer SUD Error Code:

What we normally find in the field is either to much soap was added to the cycle or the incorrect soap. You really want to take a look at how much soap you’re using. You only need enough HE soap to lubricate¬†the clothes so as they wash against each other the fabric will release the stain or soils. Everyone think oh these are dirty I’ll just add a little more soap. That’s actually way more common than you would think. When you put to much soap in the washer it can create a SUDS lock and also lock the stains/soils into the fabric.

Only use HE soap in these washing machines. The HE soap is specifically designed to work in front load washers. Since front load washers do not use and much soap as top loaders the amount of soap is also less. The manufacture tells you to use a certain amount marked on the lid. Most times that’s even to much soap. Line one on any HE soap lid is going to be plenty for just about any load you’ll be washing at home.

When the SUD error code is displayed you can try to unplug the washer for 2-3 minutes. If the washer is displayed the SUD fault code because a glitch in the control, unplugging it may possible reset the error code. Try to leave the washer unplugged for at least 2-3 minutes. Leaving the washer unplugged for at least that ling will allow the capacitors on the control board to completely discharge. Once the capacitors are discharged the board has been reset. hopefully that clears the fault code up for you.

Open the washer door and remove the clothes. Check and see if there’s excessive suds in the tub. If you see a lot of suds, the washer will need to be drained. Try running a spin/drain cycle only or a quick cycle with no spin. The no spin option will get to the drain part faster. You may need to fill the washer up several times and then cancel it to drain. You can also run a quick cycle with 1 cup of white vinegar. vinegar is an acid so it will break down all the extra soap and flush it out of the machine. It will also clean the inside and the drain hose and sump area.

If the sud error comes back after doing the above, you will need to check the pressure switch. It’s possible the pressure switch is tripped or not being tripped. Remove the small 1/4 black hose from the round pressure switch. Blow through the hose towards the tub. The hose should be free and clear. if the hose is not clear, access the back where the hose connects and clean the connection. I’ve seen gunk/grim build up at this connection and also extra soap. Clean the connection really well and run a quick cycle to test function the washing machine. That should fix the samsung washer SUD error code.

Did you find this article helpful? Still have questions about your Samsung washing machine error code? Use the comment form below and I’ll try my best to help. Leave as much information as possible.


Samsung Washer Error Codes:

Samsung Washer Error Code 2E

Samsung Washer Error Code Hr

Samsung Washer Error Code 3E

May 102015

The E2 error code is not a very common error. It does happen enough I decided to right a detailed post explaining how to fix this washing machine fault code.

If your Samsung washing machine is flashing/displaying the E2 error code, the control panel is going to most likely need to be replaced. This error code indicates the computer senses a stuck or shorted key on the keypad. The key pad is actually a user interface PCB control. Below are a couple things you can try before any appliance parts are ordered. This is a list of several of the most common issues that can cause this code to be displayed. These are things I do and try when I’m in the field servicing major home appliances. I hope these tips and tricks I share here help you get your appliance back up and running. If any of this information gets you one step closer to accomplishing your goal of fixing your washer, use the comment form an say thanks. It’s appreciated. Thank you

1. Unplug the washing machine: Sometimes but not often simply unplugging the machine for 2-3 minutes is enough to reset the computer. This is a free option so it’s worth your time to try. Leave the washer unplugged for 2-3 minutes. Doing so will let the capacitors on the control board discharge and sometimes that’s just enough to clear the fault code.

2. Check keypad for stuck key: The error means the control senses a stuck or shorted key. Try pressing each individual button in one at a time. Press each button in repeatedly. Sometimes doing so will allow the stuck button to pop back out. Not always but again it’s a free option so why not try it.

3. Check Wire Connections: It’s possible the wire connection on the board is loose or shorted. Unplug the washer and remove the top or access panel depending on your model and check the connections. I normally take each connection off one at a time and plug them back in making sure each wire seats tightly into the connector.

“The above are several of the most common things that cause Samsung washers to display the E2 fault code. It’s worth noting that normally when this error code is present the user interface will more times than not need to be replaced. Check the use and care guide that came with the machine. I believe some of these models had an extended warranty on PCB control boards.”

Replacing the user interface control board is actually a very straight forward repair. The very first thing you want to do is unplug the washing machine from the outlet.

You can then access the control by removing the two screws on the back that hold the top in place. The top will slide back and off giving you access to the user interface control. From there the connections will all need to be removed. The connections are all plug and play. Once the main wire connection is removed the main front control panel will lift up and off. You can then swap out the user interface control board. You can pick the part up from any local appliance parts house or sears parts will also be able to order them for you. If you’re more the DIY type and want to order and look the parts up yourself, use the parts tab at the top of this page and enter you model number.

I hope this post helped you in your quest to fix your Samsung washing machine E2 error code. If you still have questions regarding this error code or other, use the Ask Matt tab at the top of this page.



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