Feb 032016
 

If your Samsung refrigerator has stopped cooling there are several things you can check. Below is a list of several of the most common reason the compressor on your refrigerator has stopped running.

 

Samsung Refrigerator No Cool:

Is the fan next to the compressor running?  If you’ve answered yes, then the compressor should be running as well.

Are both the refrigerator and freezer sections not cooling? If so, the compressor is most likely not running.

Is the fan in the freezer and refrigerator running? If so, the compressor should be running.

Over the last few years these refrigerators and freezers have become more common. We see lot’s of them in our service area and until recently I had never seen the small fuse cause the compressor not to start.

Everything else was working fine inside the refrigerator and freezer with the exception of the cooling. On the very back of the refrigerator is a main control board. After spending an hour trying to figure out where we were losing power it ended up being from the inverter board. The inverter board has a very small I mean tiny little fuse on it. I ran to the local hardware store after realizing this fuse was bad and not having this particular one on the service truck. After picking up a new inverter fuse and replacing it the compressor started right up. After 20 minutes or so the temps inside started dropped quickly and we knew we had the problem solved.

Did the small fuse on your Samsung refrigerator fail? If so, leave a comment below. Have a question for Tech Matt? He would love to help out. Use the comment form below to ask your Samsung appliance repair question or simply use the contact us form and I’ll respond ASAP.

Thanks

Nov 202015
 

I’ve worked on a lot of different brands of refrigerators over the last 15 years and none have left a mark quite like the Samsung brand. I’ve been factory authorized for almost 15 year now I’ve seen a lot of appliances come and go. The amount of trouble folks seem to have with these particular refrigerators is quite impressive to me.

I want to work on just one of the common issues these refrigerators seem to have. A knock, a tap, or a grinding type noise.

These side by side and bottom mount Samsung Refrigerators have several common issues that can causes these noises. I’ll try my best below to describe them all. I’m hoping with the provided information you will be able to not only learn something but you will be able to apply that new information into a feeling of accomplishment by fixing your broken appliance. If you require more help, please use the “Ask Matt” page @ the top of this page. I can provide step by step detailed directions on how to make this repair yourself.

How To Fix A Noisy Samsung Refrigerator:

First things first..pinpoint where the noise is actually coming from. One thing to keep in mind is that the fans inside will only run when the doors are closed.

Usually when the sound is coming from the inside it indicates an issue with the defrost heater or defrost drain. Occasionally the door being left open for to long can and does cause this issue. The warm air hits the cold air and creates condensation. This then freezes on the evaporator and the evaporator fan blade hits the frost/ice and creates a loud noise.

Now the door being left open, a faulty defrost component, or a plugged defrost drain line can cause this. This is where the problem can get tricky especially if the unit has been left in a noisy or not functioning at 100% state for a week or longer. The frost/ice compounds and makes it difficult to determine what exactly is going on. This is where you will need not only special tools but also the ability to read schematics and multimeters. A basic understanding of electricity is must when servicing an appliance.

The defrost heater gives off heat during the defrost cycle to melt the frost on the evaporator. If the heater fails, the frost will build up so thick the fan ends up hitting the frost. Eventually the frost/ice will stop the fan blade and the temperatures inside will raise. This is normally when folks set up a service call. By now it’s compounded for a week or better and is a solid block of ice behind the panel. Sometimes when the defrost drain line is clogged this will also happen. You have to defrost and test the heater to be certain of what exactly is going on. The defrost water not draining will build up from the bottom up. When this happens the situation is even worse because it truly is a block of solid ice you have to melt. Once the ice is melted you can then try and clear the drain line with a turkey baster and hot water or something similar.

The drain line on Samsung refrigerators is not an easy one to get to or clear. If you require more technical help after reading this post, please use the “Ask Matt” tab at the top of this page. I’m always happy to help.

 

 

 

Apr 142011
 

How to force a Samsung Refrigerator into a forced Defrost mode.  A service technician may need to do this in order to test the refrigerators defrost circuit.

Samsung uses a defrost heater around the evaporator.  One common issue on some of the first run Samsung refrigerators have a defrost heater issue.  The heater often fails creating a defrost problem, when this happens the temperature will start to warm up. Continue reading »