Oct 312014
 

Samsung refrigerators have several different issues. One of the most common issue is a loud noise and condensation building up on the back wall in the refrigerator section. I have seen this countless times in the last several years.

Samsung Refrigerator Repair – Portland – Oregon

The noise you are hearing is the fan hitting ice. The fan wicks the moisture up to the fan and upper evaporator and eventually freezes. You can see what the evaporator fan motor housing looks like when it’s frozen over. Once it freezes over the temps in the refrigerator will rise drastically.

Evaporator Fan Frosted Over

Evaporator Fan Frosted Over

 

The water from the defrost drain line doesn’t go down the drain line because the line is clogged. When this happens the water is brought up to the top by the fan and builds up until it freezes. If your Samsung refrigerator is not cooling or making noise this is likely the problem.

 

You will need to remove the back panel to gain access. To get the back panel off you have to remove the two screws on the bottom and the two screws that hold the metal bracket in place for the shelves. The top screw is behind the little small square piece of plastic.

 

Once the back panel is removed from the refrigerator you will see the evaporator. The evaporator will look like frosted over in top. See picture below.

Samsung Refrigerator Evaporator If this is what your evaporator looks like, the drain line is frozen below. The drain line will get frozen because the drain probe is not long enough. There is a small metal probe that hooks onto the heater and goes down into the hole. They realized the probe was not long enough and some of these units have been having problems like this. You will need to order and replace the defrost drain probe to correct this issue for sure. You can clear the ice and hole with warm water.

Below is a picture of what the drain hole looks like frozen over. See picture below.

 

This is a very common issue on Samsung refrigerators. If this is something that you don’t feel comfortable with and are located in the Vancouver, WA or Portland, OR metro area, please see the link below. AllAroundAppliance will make this repair for you. They are very personable and honest folks and one of the only company that fixes Samsung appliances. See link below to visit their website.

AllAroundAppliance.com

Samsung Refrigerator Frozen Drain Line

Dec 132013
 

Edit: April 13th 2015

I hope you find this post helpful. It’s gained in popularity over the last few months. We have been inundated with a flood of questions and emails recently. Sorry for the late and tardy replies.

I wanted to update this post with the part number and a link where the drain clip to fix this issue can be purchased. The most popular question by far is what is the part number for the Samsung refrigerator defrost drain clip. Click here for Drain Clip

 

Is your Samsung refrigerator leaking into the crisper drawers or onto the floor?

Samsung Refrigerator Repair – Portland – Oregon

This is becoming more and more common on Samsung french door refrigerators and bottom mount freezers.

In this post the pictures are from a Samsung french door refrigerator. The same principals apply for Samsung bottom mount freezer and SXS refrigerators.

If you see water in the crisper drawers or leaking from the floor of the refrigerator onto the floor, the defrost drain line is most likely blocked. The defrost drain line is below the evaporator. To get inside to clear the defrost drain line, the back panel needs to come out. Once you have all the shelves out of the refrigerator it will look like the picture below.

Samsung Refrigerator French Door Model

Samsung Refrigerator French Door Model

 

 

 

 

 

 

 

 

 

On this particular model the back panel is secured to the back of the refrigerator with three screws and several small plastic clips. The two screws on the bottom which are visible and the one behind the small box shaped plug. The small plug pulls directly out and one screw is hidden behind it. Once the three screws are out the panel will pull out. On this model the panel has three plastic clips on both sides. Once the panel is out you will need to disconnect a couple wires. The wires that need to be disconnected are pictured below.

Accessing Samsung Refrigerator Evaporator Panel

Accessing Samsung Refrigerator Evaporator Panel

Now that you have all the shelves and back panel out of the refrigerator you will see the Evaporator and the defrost drain line that is below it. You will see ice build up in the small tray. This is the root of your Samsung refrigerator leaking problem. The 120v heater comes on and melts the frost of the evaporator every 8-10 hours. The water should go down the drain line but it’s not because it’s iced over. Below is what you will see if your refrigerator is leaking from the defrost drain line.

Blocked Samsung Refrigerator Drain Line

Blocked Samsung Refrigerator Drain Line

 

 

 

 

 

 

The defrost drain line should have a defrost drain clip already installed. If the defrost drain clip is installed already, it’s most likely the old style. The new style is about 3 inches longer and goes down the hole a bit farther to prevent the line from freezing over and water coming out into the crisper or onto the floor.

The best way to clear the line is hot water. A turkey baster works great to apply pressure to a small area. Once the drain line is clear, the old drain clip needs to be removed and the new clip installed. It’s actually very straight forward.

The clip goes on the defrost heater. Remove the old clip and position the new clip in it’s place. Make sure you bend the ends of the clip so that the clip is tight around the heater. Doing so will allow the heat transfer to happen properly which will prevent the drain line from freezing again. Once the defrost drain clip is installed correctly, it should look like the picture to the right.

Samsung Refrigerator Defrost Drain Clip

Samsung Refrigerator Defrost Drain Clip

 

Was this article helpful? Do you still need help? I’d love the opportunity to help you fix your Samsung Refrigerator leaking issue. If you need more technical help, please use the comment form below, or better yet sign up to our free appliance repair forum by clicking the link below.

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