May 082015
Samsung Washer Troubleshooting

Samsung Washer IE Error Code Troubleshooting

IE error code on Samsung washers is not a super common fault code. Although it is becoming more and more common given the age of some of these appliances now.

The IE error code indicates a water level sensor failure. Now that may sound like the diagnosis and repair might be difficult but it’s not. If you’re handy, there’s a few things you can check before you replace any OEM parts.

Water Level Sensor Failure IE Error Code:

1. Try a hard power reset:

Unplug the washing machine for 5 minutes. Sometimes unplugging the washer for several minutes will reset any electronic glitch or software problem that may be present. You really need to leave the washer unplugged for several minutes. Leaving it unplugged for a few minutes will allow the capacitors to discharge on the control board. You’d be surprised how many times this little trick has saved the day for me and my customer. Sometimes the code goes away and other times parts need to be replaced. It’s free so why not try it.

2. Loose wire connection:

A loose wire connection or a shorted wire will cause the IE error code to be displayed. I’ve seen several warring issue at the pressure switch. Check the connection and make sure it’s tight. Also check the contacts on the molex connector. Sometimes the end of the wire harness will build up corrosion and the connector will not make great contact. You can use a contact cleaner or a wire brush to clean the end of the pressure switch wire harness. Check the wiring connection on the main PCB and also the pressure switch itself. You could also ohm the wire harness from the pressure switch to the board to verify that the wire harness is not broken.

3. If no problems are found:

Unfortunately, if the above actions do not rectify the IE error code, the pressure switch will most likely need to be replaced. Remove the hose from the pressure switch and blow through it towards the tub. If the hose is clear, the pressure switch will need to be replaced to fix this issue for sure.

Replacing the pressure switch assembly on a Samsung washing machine:

The repair is actually very straight forward. If you’re handy, you can make this repair yourself. Unplug the washer and remove the top. The top is held on with two small Philip head screws. Once the two screws are removed the top will slide back and off. Now that the top of the washer has been removed you’ll be able to see the pressure switch on the top right side of the machine. The pressure switch is held into place with a plastic tab and the wire connection is plug and play type.

Simply remove the old pressure switch from the frame and insert the new pressure switch. Remove the wire harness on the pressure switch and put it on the new one. You can then remove the black 1/4 inch hose from the old switch and push it onto the nipple of the new switch.

Fixing a Samsung washer with the IE error code is a fairly straight forward repair. If you still have questions about your washers error code(s), use the Ask Matt tab at the top of this article. Matt is a factory authorized technician with 15 years and tens of thousands of repairs under his belt. He can answer your question in as little as 10 minutes.

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