Feb 032016

If your Samsung refrigerator has stopped cooling there are several things you can check. Below is a list of several of the most common reason the compressor on your refrigerator has stopped running.


Samsung Refrigerator No Cool:

Is the fan next to the compressor running?  If you’ve answered yes, then the compressor should be running as well.

Are both the refrigerator and freezer sections not cooling? If so, the compressor is most likely not running.

Is the fan in the freezer and refrigerator running? If so, the compressor should be running.

Over the last few years these refrigerators and freezers have become more common. We see lot’s of them in our service area and until recently I had never seen the small fuse cause the compressor not to start.

Everything else was working fine inside the refrigerator and freezer with the exception of the cooling. On the very back of the refrigerator is a main control board. After spending an hour trying to figure out where we were losing power it ended up being from the inverter board. The inverter board has a very small I mean tiny little fuse on it. I ran to the local hardware store after realizing this fuse was bad and not having this particular one on the service truck. After picking up a new inverter fuse and replacing it the compressor started right up. After 20 minutes or so the temps inside started dropped quickly and we knew we had the problem solved.

Did the small fuse on your Samsung refrigerator fail? If so, leave a comment below. Have a question for Tech Matt? He would love to help out. Use the comment form below to ask your Samsung appliance repair question or simply use the contact us form and I’ll respond ASAP.


Jun 212013

Is your Samsung refrigerator not making ice? Do you have an error code in the display of the fridge or freezer?? Most of the new refrigerators have electronic control boards. These controls have a digital display most of the time. The display can be either inside the unit or on the freezer door.

Samsung refrigerator troubleshooting can be difficult. I’m here to help you. If you have a display on the door, several of the lines will be missing if the refrigerator has an error code. The display will look like the picture below if there is an ice maker problem.

Samsung Refrigerator Error Code

If you have the error in the picture above then the ice maker is dead shorted. This means either the motor is shorted or a wire has been broken. Pulling the freezer door open and visually inspecting the ice maker may give you an idea as to what exactly is going on. I have seen the wires on these break and just hand down. I have also tried putting the ice maker in test mode to no avail.

There is a small button on the bottom front of the ice maker itself. The button has the word test next to it. Holding this button in for 5-10 seconds should send the ice maker into a manual harvest cycle. If holding the button down does not send the ice maker into a manual cycle, the main board on the back could be bad or a simple loose wire may need to be tightened up.

Removing a Samsung refrigerators ice maker is actually pretty simple. Looking straight up in the very front of the ice maker there is two holes. Two small Philip screws hold the ice maker to the ceiling of the refrigerator. Once those two screws are removed the ice maker will drop several inches in the front. At this point the ice maker will pull out towards you giving access to the quick connect located above the ice maker.

If you still need help after reading this article, register and start a “New Topic” in the Samsung Refrigerator Troubleshooting Forum. We’d love to assist you with your refrigerator repair or any major appliance repair for that matter. You can find the forum link at the top of this page or by simply clicking on the blue link below to be directed to our Samsung Refrigerator Repair Forum.