May 152015

Samsung uses the 3E error code to indicate a drive motor tach fault. If that sounds complicated, it’s not. If you’re handy, you can fix your Samsung front load washing machine error code yourself.

Below is a list of several things you can try before ordering and replacing parts to fix the 3E fault code.

How To Fix 3E Samsung Washer Error Code:

1. Unplug The Washing  Machine:

Unplug the washer for 2-3 minutes. If the fault is displayed because of an electronic glitch, or communication issue, unplugging the washer for several minutes may possibly reset the electronic panel. Make sure to leave the washer unplugged for at least 2-3 minutes. Leaving unplugged for that long will allow the capacitors located on the printed control board will discharge. letting the capacitors completely discharge is the best way to reset these electronic control boards.

2. Check Wire Connections On Drive Motor:

One fairly common issue that causes the 3E error code is connection problems. Double check the wire harness on the motor. To do so you will need to remove the small back access panel to see the motor and connections. On the back right side you’ll see the motor and the motor wie harness. If this was my call I would remove the connection and check the inside of the molex connection. Sometimes the contacts inside the contain burn/melt. If that check good examine the first several inches of the wire as it leaves the molex connector. I’ve seen the wire break a couple inches away several times. I’m not sure if it’s from stress or friction but I’ve seen it a couple times so double check that.

3. Check Wire Connections On Control Board:

The control board could possibly have a faulty wire connections or loose connection. Not very common at least not in my area but it could happen so It’s worth mentioning. Double check each connection on the control board. Make sure each connection is tight and the wires are not pinched are burnt anywhere. Again if this was my service call I would remove each wire one at a time and plug back in making sure each wire connection is seated tightly. That just ensures everything is good and sound and one more thing is ruled out.

4. Check Hall Sensor:

The hall sensor on the back of the washer monitors the speed and direction of the tub. The sensor can be out of range or it could also have a faulty wiring connection. I’ve also seen the wire harness on the motors hall sensor break. I know of other technicians who have seen the same issue. Double check the hall sensor. If you have a multimeter, you could ohm the sensor out. You can ohm the sensor out from the board or directly at the sensor. If you tested the hall sensor from the board, that would rule out a broken wire at the same time. That’s usually how I test these hall sensors. You don’t have to slide the unit forward and you can test it from the front.

Finally if all the above test good. The motor is going to most likely need to be replaced to fix the fault code. The motor on these units are actually very reliable. Unfortunately a few of them most have made it out of the factory with issues because the 3E error code on Samsung washers is becoming more and more common. I used to see this code very rarely. In the last two months I bet I’ve seen it 3-4 times.

Did you find this article helpful? Do you still have questions about your Samsung washing machine error code? The 3E fault code can be fixed and I can help you. If you still have questions, use the ASK Matt tab at the top of this page or the comment form below.



Samsung Washing Machine Error Codes:
How To Fix Samsung Washer tE Error Code
How To Fix Samsung Washer ds Error Code 
How To Fix Samsung Washer E2 Error Code 
How To Fix Samsung Washer OE Error Code 
May 082015
Samsung Washer Troubleshooting

Samsung Washer IE Error Code Troubleshooting

IE error code on Samsung washers is not a super common fault code. Although it is becoming more and more common given the age of some of these appliances now.

The IE error code indicates a water level sensor failure. Now that may sound like the diagnosis and repair might be difficult but it’s not. If you’re handy, there’s a few things you can check before you replace any OEM parts.

Water Level Sensor Failure IE Error Code:

1. Try a hard power reset:

Unplug the washing machine for 5 minutes. Sometimes unplugging the washer for several minutes will reset any electronic glitch or software problem that may be present. You really need to leave the washer unplugged for several minutes. Leaving it unplugged for a few minutes will allow the capacitors to discharge on the control board. You’d be surprised how many times this little trick has saved the day for me and my customer. Sometimes the code goes away and other times parts need to be replaced. It’s free so why not try it.

2. Loose wire connection:

A loose wire connection or a shorted wire will cause the IE error code to be displayed. I’ve seen several warring issue at the pressure switch. Check the connection and make sure it’s tight. Also check the contacts on the molex connector. Sometimes the end of the wire harness will build up corrosion and the connector will not make great contact. You can use a contact cleaner or a wire brush to clean the end of the pressure switch wire harness. Check the wiring connection on the main PCB and also the pressure switch itself. You could also ohm the wire harness from the pressure switch to the board to verify that the wire harness is not broken.

3. If no problems are found:

Unfortunately, if the above actions do not rectify the IE error code, the pressure switch will most likely need to be replaced. Remove the hose from the pressure switch and blow through it towards the tub. If the hose is clear, the pressure switch will need to be replaced to fix this issue for sure.

Replacing the pressure switch assembly on a Samsung washing machine:

The repair is actually very straight forward. If you’re handy, you can make this repair yourself. Unplug the washer and remove the top. The top is held on with two small Philip head screws. Once the two screws are removed the top will slide back and off. Now that the top of the washer has been removed you’ll be able to see the pressure switch on the top right side of the machine. The pressure switch is held into place with a plastic tab and the wire connection is plug and play type.

Simply remove the old pressure switch from the frame and insert the new pressure switch. Remove the wire harness on the pressure switch and put it on the new one. You can then remove the black 1/4 inch hose from the old switch and push it onto the nipple of the new switch.

Fixing a Samsung washer with the IE error code is a fairly straight forward repair. If you still have questions about your washers error code(s), use the Ask Matt tab at the top of this article. Matt is a factory authorized technician with 15 years and tens of thousands of repairs under his belt. He can answer your question in as little as 10 minutes.

Appliance Repair Technician:


May 072015

When a Samsung washing machine displays the error code nF1 an appliance repair technician is not going to be needed. Yes, that is right “NOT” going to be needed. You can fix this error yourself.

I actually seen this problem at least once a month. It’s a fairly common error and there’s not a lot of info about it on line. I wanted to share with you how you can fix this yourself.

If you’re getting this code, your washer is most likely fairly new or brand new.

Samsung Washer nF1 Error Code:

The code in short means the hot and cold water inlet hoses are reversed. Yes, the hoses need to be swapped over. This usually happens during install or when moving the washer to a new location. I’ve seen brand new washing machines display error and machines that are several years old.

The washer will most likely need to come forward to remove the hoses. If your Samsung washing machine is brand new, have the installers come back and reverse the water inlet hoses to fix the nF1 error code on your washer.

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Appliance Repair Technician Matt